At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a vibrant retail environment.
- Company: Join Roman Originals, a growing retail company with a focus on customer satisfaction.
- Benefits: Enjoy employee discounts, a company pension, and a supportive team atmosphere.
- Other info: Flexible hours available with opportunities for growth within the company.
- Why this job: Be part of a friendly team and enhance your skills in a dynamic retail setting.
- Qualifications: Previous customer-facing experience and a passion for fashion are essential.
Overview
Roman Originals are an ever growing retail company, trading all over the UK from stand alone stores and Retail Concession Departments. We pride ourselves on providing the best service we can to all of customers, whatever the situation! This post is for 1x12 hours working across 3 days. We are currently looking for enthusiastic individuals to join our store team as a Part Time Sales Assistant.
As a Sales Assistant you will play a vital role in the succession and delivery of our stores and be responsible for maximizing sales by providing a high standard of service. Working as part of a friendly, motivated team, your key responsibilities will include, but are not limited to:
Responsibilities
- Maintain a high standard of housekeeping, both on the shop floor and back of house.
- Providing excellent customer Service and exceeding customer expectations at every opportunity.
- To identify customer needs and be able to answer all product related queries. Inclusion of maximising product knowledge.
- Implement and maintain the highest standards of visual merchandising, by selecting, preparing and displaying merchandise in line with floor plans, stock availability and management discretion.
- Uphold a clean and tidy workplace and understand Health and Safety responsibilities within the workplace.
- Operating the store till in line with Company procedures, providing a high level of customer service and accuracy.
- You must be flexible; to support the operational store teams and be able to increase hours where necessary.
- A hunger to deliver exceptional Customer Service.
- An eye for fashion and trends.
- Uphold and maximise the Company\'s brand.
- Previous experience in a customer facing role.
- A committed team player.
- Flexibility and determination.
Qualifications and Characteristics
- Previous experience in a customer facing role (also listed in responsibilities).
- A committed team player.
- Flexibility and determination.
- An eye for fashion and trends.
- A hunger to deliver exceptional Customer Service.
Benefits
- Company pension
- Employee discount
- BHSF Employee Cash Plan
Sales assistant in Chatham employer: Roman Originals
Roman Originals is an excellent employer that fosters a vibrant and supportive work culture, where team members are encouraged to thrive in their roles as Sales Assistants. With a commitment to exceptional customer service, employees benefit from a generous company pension, employee discounts, and opportunities for personal growth within a friendly and motivated team. Working in our retail locations across the UK offers the unique advantage of being part of a dynamic environment that values fashion and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales assistant in Chatham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Roman Originals, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales assistant in Chatham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Roman Originals that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Roman Originals will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Roman Originals and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Roman Originals
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Roman Originals, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Roman Originals!
