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Job Type: Full-time, Permanent
Shift Pattern: Monday to Friday
Salary: Up to £40,000 per annum (dependent on experience) plus call out
Based: Chesterfield
About The Role
The IT Infrastructure Engineer will be responsible for the design, maintenance, and support of Romac Group’s IT infrastructure, ensuring the reliability, security, and performance of all core systems across multiple business locations. This role focuses on managing network and server environments, implementing cybersecurity measures, and maintaining hardware assets to support operational continuity and future scalability. The individual will work closely with the Group IT Manager to deliver infrastructure improvement projects, maintain high system uptime, and provide proactive support for the Group’s network and hardware estate.
Key Responsibilities
Infrastructure Management
- Maintain and support on-premise and cloud-based server infrastructure, ensuring stability, security, and optimal performance.
- Conduct regular system audits, updates, and patch management to ensure reliability and compliance.
- Assist in planning and delivering infrastructure upgrades, migrations, and capacity expansion projects.
Networking & Connectivity
- Manage and maintain all site networking equipment, including switches, routers, firewalls, and wireless access points.
- Design, build, and maintain switch panels and structured cabling for both WiFi and Ethernet networks.
- Troubleshoot and resolve connectivity issues across multiple sites and ensure network redundancy and resilience.
- Monitor network performance and implement improvements to optimise connectivity and coverage.
Security Management
- Support the implementation and management of cybersecurity controls, including endpoint protection, firewalls, and access control systems.
- Regularly review and enhance system security configurations to mitigate risks and maintain compliance with internal and external standards.
- Monitor and respond to security alerts, conducting root‑cause analysis and remediation where required.
Asset & Systems Management
- Maintain accurate records of all IT assets, including hardware, software, and network components.
- Perform hardware diagnostics, maintenance, and replacements as required.
- Manage the setup and deployment of new IT equipment, ensuring consistent configuration and asset tracking.
- Support licence management and ensure compliance with software usage policies.
Support & Collaboration
- Provide 2nd line infrastructure support to the IT Service Desk for escalated technical issues.
- Collaborate with other IT team members on infrastructure projects, system rollouts, and network expansion.
- Liaise with external vendors and service providers to resolve technical issues or plan improvements.
Documentation & Reporting
- Maintain detailed documentation of infrastructure designs, configurations, and standard operating procedures.
- Provide regular reports on network health, asset status, and system performance to the Head of IT.
- Contribute to the continuous improvement of IT processes and system reliability.
Essential Knowledge, Skills And Experience
- Proven experience in IT infrastructure or network engineering roles.
- Strong technical knowledge of:
- Networking: Switches, routers, VLANs, WiFi, Ethernet, and firewall management.
- Infrastructure: Windows Server environments, Azure AD, DNS, DHCP, and group policies.
- Security: Firewalls, antivirus, endpoint protection, and user access management.
- Experience in structured cabling, patch panel builds, and network cabinet maintenance.
- Proficiency in diagnosing and resolving hardware and network faults.
- Familiarity with asset management and configuration tracking systems.
- Strong problem‑solving and troubleshooting skills, with a proactive approach.
- Excellent organisational skills and the ability to work across multiple sites.
- Strong communication skills, capable of working collaboratively with internal teams and external suppliers.
- Relevant certifications (e.g., CompTIA Network+, Cisco CCNA, Microsoft Certified: Azure Administrator) are advantageous.
Desirable Experience
- Exposure to Microsoft 365 and Azure cloud infrastructure.
- Experience implementing or maintaining monitoring tools (e.g., PRTG, SolarWinds, or similar).
- Understanding of ITIL-based service delivery principles.
- Previous experience in multi‑site logistics or warehouse environments.
Benefits
- Company pension
- On‑site parking
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IT INFRASTRUCTURE ENGINEER in Chesterfield employer: ROMAC LOGISTICS
Romac Logistics is an exceptional employer that prioritises the well-being and development of its employees, fostering a collaborative work culture in Chesterfield. As a Warehouse Shift Manager, you will not only lead a dedicated night team but also benefit from a supportive environment that encourages personal growth and operational excellence. With a focus on high standards of health and safety, and a commitment to employee pride and respect, Romac Logistics offers a rewarding career path in a thriving logistics operation.
