IT Knowledge Strategy Lead for Self-Service & AI

IT Knowledge Strategy Lead for Self-Service & AI

Full-Time No working from home possible
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Rolls-Royce in Derby seeks a Knowledge Manager to own and evolve the enterprise IT Knowledge Strategy, enabling high-quality, reusable knowledge across the service value chain and driving first-time fix and self-service outcomes.

The role leverages ServiceNow KM, AI-enabled tooling, and strong governance to improve user experience and operational efficiency. Derby-based, full-time role.

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Contact Details:

rollsroyce Recruitment Team