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- Tasks: Manage and optimise operational plans for MRO projects in a dynamic environment.
- Company: Join Rolls-Royce, a leader in aviation innovation and technology.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Why this job: Be part of a team that ensures the best jet engines are maintained and operational.
- Qualifications: Strong collaboration skills and a passion for project management.
- Other info: Exciting role with potential for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for a for a Service Officer – MRO Project Desk Lead based in Derby. This is a cross-functional supplier facing role, where the individual is responsible for managing & enabling the near-term operational plan for the MRO base they\’re aligned to. Working with the supplier (the MRO base), the Rolls-Royce On-Site Team located in the supplier and also a number of internal functions across the Value Streams for Parts Supply, Engineering for TV delivery, the Repair team and Spares Support for the transaction of parts planning and parts release – all to ensure engines in the shop adhere to the required streamer to maximise MRO output volume. We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we\’re putting our customers at the forefront of the aviation industry – you will ensure that we provide the digital systems that help to keep them there. Responsibilities: In this role you will be responsible for:
- Aftermarket Operations: the Off-Wing team is responsible for setting and executing the Maintenance, Repair & Overhaul plan for Large Trent Engines across our global network.
- Operational role with a breadth across planning, control, and supplier management.
- Critical role that enables, supports, and drives the operational performance of our MRO network.
- A cross-functional, supplier-facing role, where you will manage and enable the near-term operational plan for the MRO base you are aligned to.
- Collaborating with the supplier (the MRO base), the Rolls-Royce On-Site Team located at the supplier, and various internal functions across the Value Streams for Parts Supply, Engineering for TV delivery, the Repair team, and Spares Support for the transaction of parts planning and parts release. All efforts are aimed at ensuring engines in the shop adhere to the required streamer to maximise MRO output volume. Please be aware that the priority will be given to employees identified as being at high risk.
- Strong Collaboration Skills
- Ideally business improvement and project management experience
- Understanding of Civil Large Engine architecture and configuration
- Whilst not essential, an operational, planning & control, or technical understanding would be an advantage – however not a necessity.
- Supplier facing role, experience in this space welcome.
- Excellent communication and influencing skill.
- Knowledge of MRO, Component Repair and/or Supply Chain activity beneficial – but can be developed on the job
- The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Derby grade 7 to 10.
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Services Operations Officer employer: Rolls-Royce
Contact Detail:
Rolls-Royce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Operations Officer
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work with MRO operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its MRO processes. Show us you understand how to maximise output volume and improve operational performance – that’ll impress the hiring team!
✨Tip Number 3
Practice your communication skills. Since this role is supplier-facing, being able to influence and collaborate effectively is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Services Operations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Services Operations Officer role. Highlight relevant experience in MRO, supplier management, and any project management skills you have. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the aviation industry and how your skills can contribute to our operational performance. Keep it engaging and personal – we love a good story!
Showcase Collaboration Skills: Since this role involves a lot of teamwork, make sure to highlight your collaboration skills in your application. Share examples of how you've worked effectively with suppliers or cross-functional teams in the past. We value strong communicators!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at Rolls-Royce
✨Know Your MRO Basics
Before the interview, brush up on your knowledge of Maintenance, Repair & Overhaul (MRO) processes. Understanding the basics of how MRO operations work, especially in relation to large engines, will help you speak confidently about the role and demonstrate your interest.
✨Showcase Collaboration Skills
Since this role involves a lot of cross-functional collaboration, be prepared to share examples of how you've successfully worked with different teams in the past. Highlight your communication and influencing skills, as these will be crucial in managing supplier relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in operational settings. Think of specific situations where you had to manage planning or control challenges, and be ready to discuss how you approached them and what the outcomes were.
✨Research Rolls-Royce and Its Values
Familiarise yourself with Rolls-Royce's mission and values, particularly their focus on innovation and customer-centricity. This will not only help you align your answers with their expectations but also show that you're genuinely interested in being part of their team.
