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- Tasks: Conduct maintenance and repairs on mtu rail products while embracing digitalisation.
- Company: Join a leading engineering firm focused on innovation and teamwork.
- Benefits: Permanent contract, competitive salary, and opportunities for training and development.
- Why this job: Make a real impact in the rail industry with hands-on engineering experience.
- Qualifications: Engineering background with relevant qualifications and strong communication skills.
- Other info: Dynamic work environment with a focus on safety and continuous improvement.
The predicted salary is between 30000 - 50000 £ per year.
Job Summary: To conduct fault finding, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.
Key Responsibilities:
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
- To conduct planned maintenance tasks in accordance with the operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
- Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
- Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
- Proactive involvement in the Company's HSQE management processes.
- Maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- To participate in 24/7 shift working including callout when required.
- Work as a mobile engineer if required, van will be provided.
- Any other related activities reasonably required e.g. to cover work in another depot.
- Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.
This list is not exhaustive and may change.
Person Profile:
- A self-starter who works safely and methodically.
- Is personable, has good engineering hygiene and looks forward to coming to work.
- Has good communication skills and a thorough understanding of the Rolls-Royce values.
- From an engineering background with relevant qualifications, an enthusiastic person, proactive and with good initiative, organising skills and a flexible attitude.
- Works well with others.
- Outstanding safety awareness.
- Proficient in Microsoft Office, able to work with varied cloud based applications.
- Must be a competent writer of business letters, emails and engineering reports.
Type of Contract: Permanent
Product Support Engineer - IEP employer: Rolls Royce
Contact Detail:
Rolls Royce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - IEP
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think about how you can demonstrate your engineering knowledge and safety awareness during the chat.
✨Tip Number 3
Don’t just wait for jobs to come to you! Actively apply through our website and keep an eye on new postings. The more you apply, the better your chances of landing that Product Support Engineer role.
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Product Support Engineer - IEP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight your engineering background, relevant qualifications, and any experience with maintenance and fault finding. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don't forget to mention your enthusiasm for digitalisation and continuous improvement – we love that!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to write business letters and reports. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Rolls Royce
✨Know Your Tech Inside Out
Make sure you’re familiar with the mtu rail products and the specific maintenance procedures mentioned in the job description. Brush up on technical drawings and fault-finding guides, as you might be asked to demonstrate your understanding during the interview.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you successfully conducted fault finding or repairs. Be ready to discuss how you approached challenges and what improvements you suggested in previous roles. This will highlight your proactive nature and engineering skills.
✨Embrace Digitalisation
Since the role involves using various IT systems, make sure you’re comfortable discussing your experience with cloud-based applications and software like Go!Care and Outlook. Being tech-savvy will show that you can adapt to the digital aspects of the job.
✨Communicate Effectively
Good communication is key, especially when attending meetings with customers. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about team dynamics or customer interactions to show your interest.
