Product Support Engineer (Contract) in London

Product Support Engineer (Contract) in London

London Full-Time 38250 - 46750 £ / year (est.) Home office (partial)
Rolls-royce

At a Glance

  • Tasks: Support and maintain cutting-edge rail products while embracing digitalisation.
  • Company: Join Rolls-Royce, a leader in innovative power solutions.
  • Benefits: Competitive salary, inclusive culture, and ongoing training opportunities.
  • Other info: Dynamic work environment with excellent career growth potential.
  • Why this job: Make a real impact in the rail industry with world-class technology.
  • Qualifications: Engineering background with NVQ Level 3 or equivalent.

The predicted salary is between 38250 - 46750 £ per year.

Location – Mobile with a London North Pole focus

Full Time – Shifts 2 days, 2 nights 4 off

As the Product Support Engineer for Rail, you will report to the Supervisor, Site Team Leader or Team Leader role depending on the situation.

The Product Support Engineer will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.

What you will be doing:

  • Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
  • Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
  • Conduct planned maintenance tasks in accordance with the operating instructions.
  • Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer's equipment.
  • Undertake complex fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
  • Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
  • Proactive involvement in the Company’s HSQE management processes.
  • Maintain cleanliness of the SGB onsite facilities.
  • Attend local and factory training courses when necessary to ensure skills remain current.
  • Participate in 24/7 shift working including callout when required.
  • Work as a mobile engineer, van will be provided.
  • Any other related activities reasonably required e.g. to cover work in another depot.
  • Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
  • Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.

Position Qualifications:

  • From an Engineering background
  • NVQ Level 3 in Engineering or Equivalent
  • A self-starter who works safely and methodically
  • Outstanding safety awareness
  • Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal

Preferred requirements:

  • Proactive and with good initiative
  • Strong Organising skills and a flexible attitude
  • Works well with others

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Type of Contract: Permanent

Summary:

Location: London North Pole; Stoke Gifford

Type: Full time

Product Support Engineer (Contract) in London employer: Rolls-royce

At Rolls-Royce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in our Bristol/Hybrid location. Our commitment to employee growth is evident through tailored development programmes and opportunities to engage in meaningful projects that shape the future of technology. With a focus on diversity and inclusion, we ensure that every team member feels valued and empowered to contribute to our collective success.

Rolls-royce

Contact Details:

Rolls-royce Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Support Engineer (Contract) in London

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product Support Engineer (Contract) role you’re after at Rolls-royce.

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Engage with Online Communities

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Apply Through Company Websites

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We think you need these skills to ace Product Support Engineer (Contract) in London

Preventative Maintenance
Corrective Maintenance
Fault Finding
Technical Drawing Interpretation
Documentation Skills
HSQE Management
IT Systems Proficiency

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Product Support Engineer (Contract), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Rolls-royce a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Rolls-royce specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Rolls-royce

Brush Up on Core Engineering Principles

Before heading into the interview with Rolls-royce, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Rolls-royce want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.