Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct maintenance and repairs on MTU rail products while embracing digitalisation.
- Company: Join Rolls-Royce, a leader in power solutions and innovation.
- Benefits: Full-time role with opportunities for training and career growth.
- Why this job: Be part of a transformative journey in a dynamic engineering environment.
- Qualifications: Engineering background with NVQ Level 2 or equivalent required.
- Other info: Inclusive workplace valuing diverse perspectives and individual contributions.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor. Your responsibilities include conducting routine maintenance and repairs on MTU rail products in accordance with approved manuals and contracts, embracing digitalisation to enhance service delivery.
What You Will Be Doing
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in ongoing continuous improvement activities for both maintenance and procedures.
- Conduct planned maintenance tasks in accordance with operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign‑off for work carried out on the customer’s equipment.
- Undertake fault finding and repair when required using appropriate technical information such as technical drawings and fault‑finding guides.
- Complete relevant documentation for all work carried out to accurately record activities for the company and the customer.
- Proactively involve in the Company’s HSQE management processes.
- Maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- Perform any other related activities reasonably required, e.g. to cover work in another depot.
- Accurately report parts used during service work as per internal processes to ensure stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go Diasys, Outlook, etc.
Position Qualifications
- Engineering background.
- NVQ Level 2 in Engineering or equivalent.
- Outstanding safety awareness.
- Proficient in MS Office, particularly Excel, Word and email.
- On‑job training for SAP, MTU Business Portal will be provided.
Preferred Requirements
- Proactive and takes initiative.
- Strong organising skills and a flexible attitude.
- Works well with others.
Power Systems is the Rolls‑Royce business that provides world‑class power solutions and complete life‑cycle support under our product and solution brand MTU. Through digitalisation and electrification we strive to develop drive and power generation solutions that meet the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems based on gas, diesel engines and electrified hybrid systems for marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi‑year transformation programme aims to turn Rolls‑Royce into a high‑performing, competitive, resilient and growing company. Join us – it could be the foundation of your future vision. Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, including cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Product support engineer-2 in Gildersome employer: Rolls-Royce
Contact Detail:
Rolls-Royce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product support engineer-2 in Gildersome
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to product support engineering. We should also think about how we can showcase our problem-solving skills and technical knowledge during the chat.
✨Tip Number 3
Show off our passion for digitalisation and continuous improvement! Be ready to discuss how we can contribute to enhancing service delivery at Rolls-Royce, as this aligns perfectly with their vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the Rolls-Royce team.
We think you need these skills to ace Product support engineer-2 in Gildersome
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight your engineering background and any relevant experience with maintenance and repairs, especially with MTU rail products. We want to see how your skills match what we're looking for!
Show Off Your Tech Skills: Since you'll be using various IT systems like Go!Care and Outlook, mention your proficiency in these tools. If you have experience with MS Office, particularly Excel and Word, make it stand out. We love tech-savvy candidates!
Highlight Safety Awareness: Safety is a big deal for us at Rolls-Royce. Make sure to emphasise your outstanding safety awareness and any relevant training you've had. This shows us you're proactive and take initiative when it comes to maintaining a safe working environment.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you're serious about joining our team. We can't wait to see what you bring to the table!
How to prepare for a job interview at Rolls-Royce
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around MTU rail products. Familiarise yourself with the maintenance schedules and manuals mentioned in the job description. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific examples of how you've tackled maintenance issues or improved processes in the past. Rolls-Royce values continuous improvement, so highlight any initiatives you've taken that align with this ethos.
✨Get Comfortable with Tech
Since the role involves using various IT systems like Go!Care and C4S, it’s a good idea to familiarise yourself with these tools beforehand. If you have experience with similar software, be sure to mention it during the interview.
✨Emphasise Teamwork and Flexibility
Rolls-Royce is looking for someone who works well with others and can adapt to changing situations. Prepare to share examples of how you've collaborated with teams in the past and how you’ve handled unexpected challenges.
