Field Service Engineer - Electrical Bias

Overview

Field Service Engineer – Electrical Bias — Full Time — Heybridge/Hybrid. Rolls-Royce Solutions UK Ltd Marine is responsible for the sales and service support of the world’s most advanced propulsion and power systems across industry sectors such as Naval, Superyachts, Commercial Marine and Land-based systems.

Responsibilities

• Demonstrate compliance and understanding/appreciation of all relevant Health and Safety legislation applicable to the role.
• Carry out commissioning, service and repair of IPMS/AMS, propulsion and power systems to ensure that products and systems are ready for operation.
• Carry out installation and commissioning of switchboards and power management systems on vessels.
• Perform maintenance and fault finding on switchboards and power management systems.
• Knowledge share and support the on-the-job development of others where appropriate.
• Identify and implement continuous improvement, transfer of best practices and adherence to processes and procedures.
• Provide emergency on-call coverage as part of the service engineers’ call-out rota.
• Compile technical reports in a timely manner and to a high standard on completion of each job detailing the work undertaken and the reasons why.
• Anticipate and plan for issues and resolve problems by identifying and addressing the root cause.
• Use diagnostic tools, methods and procedures to identify faults and determine the root cause of failure, and communicate findings to the customer.
• Make judgments on technical problems with moderate scope and complexity where maintenance solutions are not always clear-cut, using experience to evaluate options not covered by procedures.
• Support other service and sales activities as directed (e.g., attending meetings with other department representatives).
• Be responsible for stock control of parts and equipment in their care.
• As required, perform duties in the workshop.
• Understand how the team integrates and contributes to the business to achieve objectives.
• May occasionally direct others on immediate basic tasks and provide technical support and guidance in-field.
• Undertake technical training as required.

This list is not exhaustive and may change.

Person Specification

• Demonstrates the behavioural competencies required for this level.
• Proactive and enthusiastic with good communication skills, able to work independently or as part of a team.
• Culturally sensitive and able to communicate with stakeholders at all levels.
• Technically competent in Marine Propulsion and Power products.
• Capable of using both traditional and PC-based diagnostics.
• Electrical competencies and basic mechanical knowledge.
• Experience with switchboards, both maintenance and diagnostics.
• Willing to travel extensively within the UK & ROI and may spend time overseas, including product training in Germany and deployment overseas under Contractors On Deployed Operations (CONDO) arrangements.
• The job is physically demanding.
• The role requires a disciplined individual capable of delivering and communicating the high standards expected of a blue-chip company.

Requirements

• Computer Skills: Proficient in MS Office and report writing. On-the-job training provided for relevant business IT systems.
• Driving Licence & Passport: Full and clean driving licence; current passport holder for travel.
• Language: Must be fluent in both written and spoken English.
• Literacy and Numeracy: Must be competent in both literacy and numeracy.

Qualifications – Must Have

• Appropriate qualifications in Electrical Engineering, Electrical Installation & Maintenance or similar relevant qualification or demonstrable industry experience.
• Sound knowledge and understanding of health & safety best practices.
• Sign up for and pass CONDO Training (Contractor on Deployed Operations).
• Successfully attain full MoD Security Clearance.
• GCSE English and Maths or equivalent.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Type of Contract

Permanent