Service Manager - Manufacturing in Derby

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Manufacturing Services Manager

Midlands

Full Time / Days

Domestic Travel Required

Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

An exciting opportunity has arisen within the central Manufacturing Services team in Civil Aerospace Manufacturing Operations. The primary purpose of Manufacturing Services is to maintain safe, capable, compliant and available assets to minimise customer disruption and maintain a safe workplace, therefore playing a critical role to the success of the organisation.

Within the central team our role is to enable functional capability to deliver operational excellence through the lens of people and organisation, business processes and tools, systems, service contract delivery, and improvements.

As a Manufacturing Services Manager within the central team you will:

• Collaborate across business and functional boundaries at all levels of the organisation to deliver objectives.
• Have responsibility for developing and delivering functional strategies.
• Identify and build upon current best practice to design, develop and deploy processes and standards.
• Promote and foster a culture of continuous improvement.

General accountabilities include:

• Implement the Company Health, Safety and Environment (HSE) policy in all aspects of Manufacturing Services, understand and deploy legislative requirements and HSE Management and Control Standards through effective communication, processes and actions that support safe and compliant workplaces and equipment.
• Use deep knowledge and understanding of external commercial, compliance and regulatory factors, in the context of maintenance and inspection, to develop best practices and improve processes and/or services.
• Develop specialised depth and/or breadth of expertise in Manufacturing Service technical competences and service lines, with particular focus on areas of defined responsibility to provide support to the business teams.
• Understand the IT systems we use to drive our management and leadership activity. Competent in the use of tools to manage Manufacturing Services performance.
• Actively seek out industry best practice in the use of innovation and technology to support development of future Manufacturing Services strategies.
• Solve complex problems and influence the way others solve problems in their specialism; use advanced analytical thought to exercise judgement and identify innovative solutions.
• Communicate difficult concepts and influences others including internal and external stakeholders and customers/suppliers to achieve required outcomes.
• Identifies, develops and shares best practice across organisational boundaries to support continued improvement of functional capability to achieve operational excellence.
• Collaborate effectively with others, using influencing skills and networking ability to achieve objectives and gain buy-in from wider business to implement and sustain new standards, processes and ways of working.
• Provide technical coaching, leadership and direction to teams within Manufacturing Services.
• Support procurement and financial processes associated with areas of responsibility. This will include representing Manufacturing Services in commercial activity and managing relationships with suppliers and service providers.
• Implement and lead global Communities of Practice to support best practice sharing and continuous improvement.
• Impact the achievement of customer, operational, project or service objectives within and outside their own team; work is guided by the policies of their business and/or function.

The main focus of the roles shall be:

• HSE - Regulatory/Legislative requirements/understanding
• Engineering - Process, Machinery and Functional Safety, Asset Management/ Asset Lifecycle Management, Technology
• Digital Solutions / IT - Reporting, CMMS, Technology
• Assurance - Compliance, Investigations
• People Capability - Skills, Training, Development
• Processes and Standards - Design, Development, Deployment, Sustainment
• Risk - Management, Reduction

Preferred Requirements / Experience:

• Degree level qualification or equivalent in a relevant engineering discipline.
• Breadth and/or depth of expertise in Manufacturing Services technical competences.
• Strong understanding of legislative health and safety requirements relevant to maintenance and inspection / asset management.
• Good working knowledge of CMMS systems and digital tools e.g. IBM Maximo, Microsoft Power BI.
• Knowledge, experience and/or qualifications in Process, Machinery and/or Functional Safety.
• Can demonstrate strong programme management skills having led transformation projects to deliver business requirements.
• Is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black Belt desirable but not mandatory).
• Proven track record of delivering business results.
• Can demonstrate strong corporate and leadership behaviours.
• Can communicate and influence effectively at all levels both in, and external to, the organisation.
• Proven ability to collaborate effectively with an extended network to create positive working relationships.
• Ability to work well within a small, remotely based team.
• Is self-motivated and driven to achieve high quality results.
• Takes responsibility for own development, with particular focus on their leadership and technical skills. Has attended relevant leadership development programmes.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Closing date: 18th February

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.