At a Glance
- Tasks: Oversee operational deliveries and manage customer requirements in a dynamic environment.
- Company: Join Rolls-Royce, a leader in innovation and excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Exciting career growth opportunities in a diverse and inclusive workplace.
- Why this job: Make a real impact by optimising customer outcomes and leading cross-functional teams.
- Qualifications: Experience in delivery risk management and strong communication skills required.
An exciting opportunity has arisen for a Customer Delivery Controller – Turbines Requirement to join the team. In this role, you will be responsible for maintaining comprehensive oversight of operational deliveries, ensuring customer requirements are met and risks are appropriately managed in a dynamic environment. You will proactively identify and mitigate delivery hazards, coordinating with cross-functional teams and supply chain partners to ensure robust and timely resolution.
Success in this role will require the ability to absorb and communicate complex information with clarity, confidently manage shifting priorities, and facilitate solutions that optimise customer outcomes.
What you will be doing:
- Continuously monitor and manage delivery commitments, anticipating potential risks and implementing effective mitigation strategies to minimise customer impact.
- Coordinate escalated risk profiles, reporting delivery status and hazard information with precision to both technical and non-technical stakeholders.
- Plan and schedule work to meet time and quality targets, ensuring the integration of deliverables across internal and external boundaries.
- Provide clear and timely communication regarding delivery issues, supporting conflict resolution and governance compliance.
- Lead or actively participate in cross-functional project teams within a global business environment, enabling effective prioritisation and allocation of delivery resources.
- Own accountability for status reporting activities, maintaining credible data for customer-critical parts and delivery performance.
- Support the business through process improvements and contribute to communities of practice.
- Provide management and sub-tier support where required.
Position Qualifications:
- Proven ability in delivery risk management and proactive mitigation, with experience in supply chain or customer-facing functions.
- Strong communication and influencing skills, with the ability to present complex hazard scenarios and solutions across diverse audiences.
- A track record of effective prioritisation, planning and performance delivery, with the ability to take responsibility and accountability throughout the working week.
- Experience in leading teams or working across distributed groups, with ambition for personal and professional growth towards Supply Chain Operations management.
- Broad exposure to operational challenges, cultures and methodologies, with readiness to step into leadership responsibilities.
- Proficient in the use of SAP modules, including MD04, MB51, QM03, QM11 and ME21N.
- Fundamental knowledge of ERP systems; completion of an intermediate ERP course is available if required.
- Strong analytical abilities, with strong knowledge of Microsoft Excel.
- Well-developed skills including influencing, problem-solving, time management, working under pressure, collaboration and critical thinking.
- Effective communication skills, tailored to suit a variety of audiences.
- Awareness of cultural and language differences when interacting with diverse teams and stakeholders.
Preferred Requirements:
- Power BI skills would be advantageous, though not essential.
- A basic understanding of shopfloor systems would be beneficial, though not mandatory.
This is a hybrid role, with an expectation of being visible on-site three days per week. Potential travel may be required to Turbines sites including Derby, Denby, Trentham, Rotherham and Bristol, as well as customer warehouses, as part of the role responsibilities.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Please be aware that priority will be given to employees identified as being at high risk. This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.
It is advised that you inform your current manager of your application for this role.
Grade: SNBG 7-10
Closing Date: 15th September 2026
People Leader: Tim Marshall
For further information, please contact: Jaspreet Bagga
Job Category: Supply Chain Planning & Control
Posting Date: 01 Sept 2026; 00:09
Posting End Date: 15 Sept 2026
Customer Delivery Controller - Turbines in Derby employer: Rolls-royce
At Rolls-Royce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in our Bristol/Hybrid location. Our commitment to employee growth is evident through tailored development programmes and opportunities to engage in meaningful projects that shape the future of technology. With a focus on diversity and inclusion, we ensure that every team member feels valued and empowered to contribute to our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Controller - Turbines in Derby
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Rolls-royce, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Customer Delivery Controller - Turbines.
We think you need these skills to ace Customer Delivery Controller - Turbines in Derby
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Rolls-royce. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Rolls-royce and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Rolls-royce
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Rolls-royce.
✨Research Specific Challenges Faced by Rolls-royce
Look into any unique supply chain challenges Rolls-royce might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
