At a Glance
- Tasks: Manage key objectives for engine shop visits and build customer relationships.
- Company: Join Rolls-Royce, a leader in innovation and progress.
- Benefits: Inclusive culture, continuous learning, and career development opportunities.
- Other info: Thrive in a supportive, team-focused environment with growth potential.
- Why this job: Make a real difference while working with cutting-edge technology.
- Qualifications: Strong communication skills and business acumen; customer experience preferred.
The predicted salary is between 40000 - 50000 £ per year.
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
EOS Derby currently have an opportunity for a Customer Business Executive to join the team on a permanent basis. This is a wide-ranging role and will primarily involve management of key Quality, Cost and Delivery objectives for engine shop visits and Customer Account Management on behalf of EOS. This is an ideal opportunity for an individual to obtain experience within a Customer Business environment.
What you will be doing:
- Ownership of induction readiness activities including Technical Review Committee (TRC) for allocated Customer engines
- Technical liaison & production support
- Engine status reporting and Customer communication
- Management of engine transport
- Build and manage Customer relationships and Customer Satisfaction
Who we’re looking for?
You must be highly motivated and have strong interpersonal and communication skills. Highly numerate and literate with strong business acumen and good attention to detail. The ability to work in a very challenging environment is essential. Previous customer or technical experience plus knowledge of maintenance, repair and overhaul would be desirable.
The role is full time office based in the EOS facility.
Regional Benefits:
- Work in a safety-first environment where doing the right thing and keeping it simple are core principles.
- Join a culture that values making a real difference through your work.
- Develop your career as a mid-career professional blending technical expertise with strong personal qualities.
- Thrive in a role that encourages integrity, accountability, resilience, and curiosity.
- Collaborate and build relationships in a team-focused environment while also working independently.
- Take initiative, lead, and make smart decisions with confidence and support.
- Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate.
For further information please contact: Kerry Allen
Job Category: Customer Account Management
Posting Date: 27 May 2026; 00:05
Posting End Date: 09 Jun 2026
Customer Business Executive in Derby employer: Rolls-royce
At Rolls-Royce, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is empowered to make a meaningful impact. As a Customer Business Executive in Derby, you'll benefit from a culture that prioritises safety, continuous learning, and personal development, while collaborating with a diverse team dedicated to innovation and excellence. Join us to advance your career in a role that values integrity, accountability, and the pursuit of progress.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Business Executive in Derby
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Business Executive roles. We should also think of examples from our past experiences that showcase our skills in customer relations and problem-solving.
✨Tip Number 3
Show off our soft skills! Rolls-Royce values communication and collaboration, so during interviews, let’s highlight times we’ve successfully worked in teams or resolved conflicts with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the Rolls-Royce family.
We think you need these skills to ace Customer Business Executive in Derby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Business Executive role. Highlight your relevant experience and skills that align with the job description, especially your customer management and technical expertise.
Showcase Your Soft Skills:Rolls-Royce values strong interpersonal and communication skills. Use your application to demonstrate how you've effectively built relationships and communicated in previous roles. We want to see your personality shine through!
Be Detail-Oriented:Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. A polished application reflects your professionalism and commitment to quality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Rolls-Royce!
How to prepare for a job interview at Rolls-royce
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Customer Business Executive. Brush up on your knowledge of engine shop visits, customer account management, and quality, cost, and delivery objectives. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Interpersonal Skills
Since this role involves building customer relationships, be prepared to discuss examples of how you've successfully managed client interactions in the past. Highlight your strong communication skills and any experiences where you've resolved issues or improved customer satisfaction.
✨Embrace the Company Culture
Rolls-Royce values agility, collaboration, and simplicity. During the interview, demonstrate how you embody these principles. Share stories that reflect your ability to work in challenging environments and how you’ve contributed to team success while maintaining a focus on integrity and accountability.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s culture, the team you'll be working with, and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
