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- Tasks: Coordinate delivery activities to minimise customer disruption and ensure optimal outcomes.
- Company: Join Rolls-Royce, a leader in innovation and engineering excellence.
- Benefits: Competitive salary, bonuses, employee support, and discounts.
- Why this job: Be part of a team that powers progress and makes a real impact.
- Qualifications: Degree or relevant qualification, production planning experience, and strong communication skills.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Working location: Derby (5 days on site).
To co-ordinate / prioritise all activity to ensure that critical path parts, shortages and future hazards are investigated and mitigated. Ensuring all possible actions are pro-actively managed and co-ordinated across the organisation to minimise customer disruption. To ensure that the best outcomes for the business are achieved.
What we offer:
- Excellent development opportunities
- Competitive salary
- Exceptional benefits including bonus, employee support assistance and employee discounts
What you will be doing:
- Identify and lead the resolution of delivery issues and future delivery hazards.
- Ensure commitments are robust and optimal, utilising production day plans and ensuring they are adhered to.
- Direct Operations to enable planned prioritisation of issues to protect and optimise customer delivery performance and minimise impact.
- Ensure credible and accurate information is maintained for customer critical parts in the ERP system and visual management tools.
- Provide timely communication on delivery issues and ensure methods of manufacture / operation times are updated based on demonstrated actuals.
- Facilitate root cause analysis and business process changes in order to prevent the re-occurrence of issues.
- Ensure all paperwork (route cards, documentation & supplier docs etc.) are compliant with business, regulatory and export requirements.
- Operate to the relevant policies and procedures as defined and comply with RRMS.
Who we’re looking for:
- Educated to degree level or relevant professional qualification.
- Experience of production planning & control.
- Proven influencing, problem solving and team working skills.
- Understanding and experience of managing load / capacity is desirable.
- Demonstrated ability to manage deliveries and make balanced priority calls under challenging circumstances.
- Understanding of different roles / functions / processes (e.g. Manufacturing, Purchase, NPI, Quality).
- Excellent communication skills and networks across functions and operations.
- Able to take responsibility for their own development.
- Has the ability to influence others.
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don’t currently have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL.
Customer Delivery Controller - Submarines employer: Rolls Royce
Contact Detail:
Rolls Royce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Controller - Submarines
✨Tip Number 1
Get to know the company inside out! Research Rolls-Royce's values, recent projects, and their approach to customer delivery. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to production planning and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rolls-Royce family and ready to contribute to their mission.
We think you need these skills to ace Customer Delivery Controller - Submarines
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Delivery Controller role. Highlight your experience in production planning and control, and how you've tackled delivery issues in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Problem-Solving Skills: In your application, don’t just list your qualifications; share specific examples of how you've influenced outcomes or resolved challenges. We love seeing candidates who can think on their feet and come up with creative solutions!
Communicate Clearly: Your written application should reflect excellent communication skills. Use clear and concise language, and make sure to proofread for any typos or errors. We appreciate attention to detail, especially in a role that involves coordinating critical parts and documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Rolls Royce
✨Know Your Stuff
Make sure you understand the role of a Customer Delivery Controller inside out. Familiarise yourself with production planning, delivery issues, and how to mitigate hazards. Being able to discuss specific examples from your experience will show that you're not just talking the talk.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've tackled delivery challenges in the past. Think of situations where you had to influence others or make tough prioritisation calls. Rolls-Royce values agility and collaboration, so highlight your ability to work with different teams to find solutions.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Be ready to explain complex ideas simply, especially when discussing how you would maintain accurate information in ERP systems and visual management tools.
✨Embrace the Company Culture
Research Rolls-Royce's values and culture. They’re looking for candidates who align with their principles of agility, boldness, and simplicity. During the interview, express how your personal values resonate with theirs and how you can contribute to an inclusive and innovative environment.