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- Tasks: Support sales campaigns and manage approvals with global teams.
- Company: Join Rolls-Royce, a leader in innovation and progress.
- Benefits: Generous leave, retirement savings, and share ownership opportunities.
- Other info: Inclusive workplace valuing diverse perspectives and individual strengths.
- Why this job: Be part of a transformative journey in a dynamic environment.
- Qualifications: Strong organisational and communication skills, problem-solving mindset.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Why join Rolls-Royce? At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere. By joining Rolls‑Royce, you'll have the opportunity to work on world‑class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high‑performance culture.
Position Summary
An exciting opportunity has arisen for a Customer Business Officer to join the Sales Support team in Derby. Within the organisation of the SVP Sales, the Sales Support team is responsible for the smooth management of the Sell Value Stream as well as its integration to both upstream and downstream activities. It is accountable for the delivery of change initiatives and improvements, driving delivery and process compliance and facilitating the development of Customer Team strategy. The role will afford you the opportunity to gain an in-depth knowledge of the business’s key financial and operational drivers as well as the opportunity to spend time at the forefront of our business, developing an understanding and knowledge of our market and the customer space.
What You Will Be Doing
- Facilitating sales campaign and Account Management approvals by coordinating and supporting Level 2 and 3 approval sessions with Senior Stakeholders and their delegates, including participants from across the business and globe such as the Customer Leadership Team and Value Streams. Responsibilities include scheduling approval meetings, documenting meeting outcomes and driving a decision‑making approach.
- Managing a shared inbox, calendar, and digital work planning tool.
- Supporting the planning of Sales Campaigns and being part of the Integrated Campaign Team.
- Supporting Sales Directors in ensuring that their management of the Sell Value Stream drives greater campaign success and ensures process compliance.
- Identifying and driving process improvements across the Sales & Customer Business team, focussing on improving our processes, removing waste, and increasing time which is value‑add.
Preferred Requirements
- Strong organisational skills and communication skills
- Excellent standard of written English
- A good problem‑solver with a strong drive for results.
- Excellent stakeholder management including remote global teams
- Enthused by working and developing in a customer environment.
- Driven by a Business Improvement focus, to improve efficiency in ways of working.
Regional Benefits
- Generous Annual Leave
- Retirement Savings through the Rolls‑Royce Retirement Savings Trust
- Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls‑Royce
- Group Income Protection provides an income in the event that you are unable to work due to illness or injury
- Your Shares: Matched is a simple way to own Rolls‑Royce shares and invest in our future, together. Buy one share, get one free!
- Digital GP provides a convenient way for you to access GP consultations
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi‑year transformation programme aims to turn Rolls‑Royce into a high‑performing, competitive, resilient, and growing company. Join us, and it can be your future vision too. Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Closing Date: 15.05.2026
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Customer Business Officer employer: Rolls-royce
Contact Detail:
Rolls-royce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Business Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Rolls-Royce loves individuality and innovation, so think about how your unique experiences can contribute to their mission.
✨Tip Number 3
Practice your communication skills! As a Customer Business Officer, you'll need to manage stakeholders effectively. Role-play common interview questions with a friend to build confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rolls-Royce team.
We think you need these skills to ace Customer Business Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Business Officer role. Highlight your organisational skills and experience in stakeholder management, as these are key for this position.
Show Off Your Communication Skills: Since excellent written English is a must, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Demonstrate Problem-Solving Abilities: In your application, share examples of how you've tackled challenges in previous roles. This will show us that you're driven by results and can think on your feet, which is crucial for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Rolls-royce
✨Know Your Stuff
Before the interview, dive deep into Rolls-Royce's values and recent projects. Understanding their commitment to innovation and customer service will help you align your answers with their culture.
✨Showcase Your Organisational Skills
As a Customer Business Officer, you'll need strong organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects, especially in a team setting.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends to refine your delivery and ensure you come across as confident and professional.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you approached them. Highlight your results and what you learned from those experiences.