At a Glance
- Tasks: Lead customer engagement and drive business growth in a dynamic aerospace environment.
- Company: Join Rolls-Royce, a leader in innovation and inclusivity.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and employee discounts.
- Other info: Be part of a diverse team where your individuality is valued.
- Why this job: Make a real impact in aerospace while developing your leadership skills.
- Qualifications: Strong communication and influencing skills with a passion for customer development.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting for an exciting and unique opportunity within the Civil Aerospace Customer and Business Development team for a Customer Business Manager (Level C).
Responsibilities
- Act as key interface representing the Customer business across the enterprise.
- Work closely with the Chief Customer Officer on priorities such as improvement activities, business communications, team engagement, and key issues.
- Manage business priorities with sponsors and report KPIs across all levels of leadership.
- Coordinate and develop commercial excellence initiatives to drive business growth and profitability.
- Distill complex narratives into simple, meaningful communications to engage and align senior leadership.
- Coordinate with other Civil Aerospace and Group Divisions on key topics affecting customers and commercial optimisation.
- Manage Customer and Business Development Leadership Team governance and key meetings for Strategy, Performance and Change topics.
- Serve as a liaison for the Chief Customer Officer within the Customer Team and Business Development Team.
Qualifications
- Demonstrable leadership expectations and ability to influence and collaborate across all levels of leadership.
- Strong customer orientation, influencing skills, and excellent communication skills.
- Ability to read situations and act accordingly with strong presentation skills.
- Team player capable of leading projects and working in ambiguous, fast‑paced environments.
- Self‑starter willing to develop deep and broad experience.
- Keen interest in learning about Customer and Business Development space.
Benefits
- Competitive salary, bonus, employee support assistance, and employee discounts.
- Generous annual leave and retirement savings through Rolls‑Royce Retirement Savings Trust.
- Group Life Assurance providing a lump sum benefit, Income Protection insurance, and GP access.
- Share purchase plan with Matched Shares promotion.
EEO Statement
Rolls‑Royce are committed to being a respectful, inclusive and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Customer Business Manager employer: Rolls-royce
At Rolls-Royce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Civil Aerospace sector. Our commitment to employee growth is evident through comprehensive support, competitive benefits, and a focus on inclusivity, ensuring that every team member can thrive while contributing to meaningful projects that shape the future of aerospace. Located in a vibrant environment, we provide unique opportunities for professional development and engagement with senior leadership, making us an attractive choice for those seeking a rewarding career as a Customer Business Manager.
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We think this is how you could land Customer Business Manager
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We think you need these skills to ace Customer Business Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Rolls-royce, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Rolls-royce
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Rolls-royce’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
