At a Glance
- Tasks: Analyse market data and provide insights to drive business strategy in the Submarines sector.
- Company: Join Rolls-Royce, a leader in innovation and safety for over a century.
- Benefits: Enjoy generous leave, digital GP consultations, and employee assistance programmes.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience in market intelligence and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are recruiting a Customer Account Lead to join our customer team for Rolls‑Royce Submarines based in Derby. As a Customer Strategy Lead within our Submarines Business, you will work as part of the Customer Team, reporting to the Customer Relationship Manager. You will source and analyse market data, customer intelligence and strategic stakeholder management to support driving business direction and activity with reasoned insights and recommendations (nationally and internationally). You will use the wider team’s knowledge of customers, potential competitors, the changing technology landscape and our capability, to direct intelligence gathering and analytical activity. You will produce key account plans, stakeholder engagement plans and reports for general consumption to inform a wide range of business activities as well as providing bespoke and focused analysis to support decision making and strategic positioning.
Why Rolls‑Royce? Rolls‑Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We’re proud to be a force for progress, powering, protecting and connecting people everywhere. We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
What You Will Be Doing
- Source and analyse market intelligence and data (customer, competitor, technology and policy landscape)
- Maintain a good understanding of the product portfolio and capabilities of the Rolls‑Royce Submarines business to inform analysis
- Conduct analysis on market data, intelligence and policy to provide the business with reasoned insights and recommendations
Who We’re Looking For
- Experience of intelligence gathering and dissemination re markets, customers, competitors, policy
- Capability to conduct public domain literature review
- Ability to conduct both quantitative and qualitative analysis
- Ability to determine market insights and make reasoned recommendations from market analysis
- Ability to take a strategic level view
- Contextual macro‑economic industry knowledge and understanding
- Autonomy and independent workload managing
- A positive team player with experience of working collaboratively and supporting colleagues
- Ability to confidently influence wider audiences using clear communication and relationship building skills, including senior management, the customer and other external organisations
- Ability to write formal reports and make presentations for executive audiences
Benefits
- Generous annual leave
- Group income protection
- Group life assurance
- Digital GP consultations
- Employee Assistance (EAP) and Live Well programmes
To work for the Rolls‑Royce Defence business an individual has to hold a Security Check clearance. Rolls‑Royce will support the application for Security Clearance if you do not currently have it in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from UK nationals or, in MoD approved cases, dual nationals.
Customer Account Lead - Submarines employer: Rolls-royce
Rolls-Royce offers an exceptional work environment in Derby, where innovation and inclusivity are at the heart of our culture. As a Customer Account Lead, you will benefit from generous annual leave, comprehensive health support, and opportunities for professional growth within a globally recognised brand that prioritises safety and reliability. Join us to make a meaningful impact while advancing your career in a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Lead - Submarines
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We think you need these skills to ace Customer Account Lead - Submarines
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Rolls-royce, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Rolls-royce
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Rolls-royce’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
