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Product Support Engineer – Rail
Reports to: Supervisor, Site Team Leader or Team Leader (role dependent)
Job Summary
To conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.
Key Responsibilities
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
- To conduct planned maintenance tasks in accordance with the operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
- Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
- Proactive involvement in the Company’s HSQE management processes.
- Maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- To participate in 24/7 shift working including callout when required.
- Work as a mobile engineer if required, van will be provided.
- Any other related activities reasonably required e.g. to cover work in another depot.
- Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc
This list is not exhaustive and may change.
Qualifications and Skills
- From an engineering background with relevant qualifications, an enthusiastic person, proactive and with good initiative, organising skills and a flexible attitude. Works well with others. Outstanding safety awareness.
- Computer Skills – Computer literate with good keyboard skills. Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal
- Literacy and Numeracy – Must be a competent writer of business letters, emails and detailed technical reports.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Type of Contract
Permanent
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Contact Detail:
Rolls-Royce Power Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Rail in Gildersome
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do. Research mtu rail products and be ready to discuss how your skills can help improve our maintenance processes.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare your answers. We want to see your enthusiasm and how you can contribute to our continuous improvement activities. Don’t forget to highlight any relevant experience you have with preventative maintenance or digital tools.
✨Tip Number 3
Networking is key! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Product Support Engineer. This could give you an edge and help you tailor your approach during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. Once you’ve applied, follow up with a friendly email to express your excitement about the opportunity!
