Product Support Engineer in Gildersome

Product Support Engineer in Gildersome

Gildersome Full-Time 30000 - 40000 £ / year (est.) No home office possible
Rolls-Royce Power Systems

At a Glance

  • Tasks: Support and maintain cutting-edge rail products while embracing digitalisation.
  • Company: Join Rolls-Royce, a leader in innovative power solutions.
  • Benefits: Permanent contract with opportunities for training and career growth.
  • Other info: Inclusive workplace valuing diverse perspectives and innovation.
  • Why this job: Make a real impact in the rail industry with world-class technology.
  • Qualifications: Engineering background with NVQ Level 2 or equivalent.

The predicted salary is between 30000 - 40000 £ per year.

As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor. At Rolls-Royce, we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

The Product Support Engineer will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s) and to embrace digitalisation.

Responsibilities:
  • Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
  • Actively participate in the ongoing continuous improvement activities for both maintenance and procedures.
  • Conduct planned maintenance tasks in accordance with the operating instructions.
  • Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
  • Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
  • Complete relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
  • Proactive involvement in the Company’s HSQE management processes.
  • Maintain cleanliness of the SGB onsite facilities.
  • Attend local and factory training courses when necessary to ensure skills remain current.
  • Any other related activities reasonably required e.g. to cover work in another depot.
  • Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
  • Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.
Position Qualifications:
  • From an engineering background
  • NVQ Level 2 in Engineering or Equivalent
  • Outstanding safety awareness
  • Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal
Preferred requirements:
  • Proactive and with good initiative
  • Strong Organising skills and a flexible attitude
  • Works well with others

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Contract: Permanent

Product Support Engineer in Gildersome employer: Rolls-Royce Power Systems

At Rolls-Royce, we pride ourselves on fostering a dynamic and inclusive work environment where every employee's individuality is celebrated. As a Product Support Engineer in the Midlands, you will benefit from comprehensive training opportunities, a commitment to continuous improvement, and the chance to work on cutting-edge technology that shapes the future of energy and mobility. Join us to be part of a forward-thinking team that values your contributions and supports your professional growth.
Rolls-Royce Power Systems

Contact Detail:

Rolls-Royce Power Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Support Engineer in Gildersome

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to product support engineering. We should also think about how our past experiences align with the role's responsibilities, especially around maintenance and fault finding.

✨Tip Number 3

Show off our problem-solving skills! During interviews, we can share specific examples of how we've tackled challenges in previous roles. This will demonstrate our proactive attitude and ability to work well under pressure.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the Rolls-Royce team.

We think you need these skills to ace Product Support Engineer in Gildersome

Preventative Maintenance
Corrective Maintenance
Fault Finding
Technical Drawing Interpretation
Documentation Skills
HSQE Management
IT Systems Proficiency
MS Office Proficiency
Organisational Skills
Initiative
Teamwork
Flexibility
Safety Awareness
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight relevant experience and skills that match the job description, especially your engineering background and any maintenance experience.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with Rolls-Royce's mission. Don’t forget to mention your proactive attitude and teamwork skills!

Showcase Your Technical Skills: Since this role involves using various IT systems, be sure to mention your proficiency in MS Office and any other relevant software. If you have experience with technical drawings or fault-finding guides, make that clear!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!

How to prepare for a job interview at Rolls-Royce Power Systems

✨Know Your Stuff

Make sure you brush up on your engineering knowledge, especially around maintenance and repair processes. Familiarise yourself with mtu rail products and the specific manuals mentioned in the job description. This will show that you're not just interested in the role but also prepared to hit the ground running.

✨Show Your Initiative

Rolls-Royce values proactive individuals, so be ready to discuss examples of how you've taken initiative in past roles. Think about times when you've suggested improvements or tackled challenges head-on. This will demonstrate your problem-solving skills and your fit for their high-performance culture.

✨Get Comfortable with Tech

Since the role involves using various IT systems like Go!Care and C4S, it’s a good idea to familiarise yourself with these tools beforehand. If you have experience with similar software, be sure to mention it during the interview. Showing that you're tech-savvy can give you an edge.

✨Emphasise Teamwork

The job requires working well with others, so prepare to share experiences where you've collaborated effectively in a team. Highlight your strong organising skills and flexible attitude, as these traits are essential for success in this role. Being a team player is key at Rolls-Royce!

Product Support Engineer in Gildersome
Rolls-Royce Power Systems
Location: Gildersome

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>