Product Support Engineer - Rail in Bristol

Product Support Engineer - Rail in Bristol

Bristol Full-Time 30000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and maintain rail products, ensuring top-notch performance and safety.
  • Company: Join Rolls-Royce, a leader in innovative power solutions and engineering excellence.
  • Benefits: Permanent contract with opportunities for training and career growth.
  • Why this job: Be part of a team that shapes the future of energy and mobility.
  • Qualifications: Engineering background with NVQ Level 2 or equivalent; strong safety awareness.
  • Other info: Inclusive culture that values diversity and encourages innovation.

The predicted salary is between 30000 - 50000 £ per year.

As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor. At Rolls-Royce, we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

The Product Support Engineer will conduct and support routine maintenance and repairs on rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s) and to embrace digitalisation.

What you will be doing:

  • Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
  • Actively participate in the ongoing continuous improvement activities for both maintenance and procedures.
  • Conduct planned maintenance tasks in accordance with the operating instructions.
  • Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer's equipment.
  • Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
  • Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
  • Proactive involvement in the Company’s HSQE management processes.
  • Maintain cleanliness of the SGB onsite facilities.
  • Attend local and factory training courses when necessary to ensure skills remain current.
  • Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
  • Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.

Position Qualifications:

  • From an engineering background NVQ Level 2 in Engineering or Equivalent.
  • Outstanding safety awareness.
  • Proficient in MS Office, particularly XLS, Word and email.
  • On the job training will be provided for SAP, MTU Business Portal.

Preferred requirements:

  • Proactive and with good initiative.
  • Strong organising skills and a flexible attitude.
  • Works well with others.

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Type of Contract: Permanent

Product Support Engineer - Rail in Bristol employer: Rolls-Royce Power Systems

At Rolls-Royce, we pride ourselves on fostering a dynamic and inclusive work environment where every employee's individuality is celebrated. As a Product Support Engineer in Rail, you will benefit from comprehensive training opportunities, a commitment to continuous improvement, and the chance to work on cutting-edge technology that shapes the future of energy and mobility. Our culture encourages collaboration and innovation, making it an excellent place for personal and professional growth.
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Contact Detail:

Rolls-Royce Power Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Support Engineer - Rail in Bristol

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge related to rail products. We want to show that we’re not just passionate but also knowledgeable about the role.

✨Tip Number 3

Practice common interview questions, especially those around teamwork and problem-solving. We need to demonstrate our proactive attitude and how we work well with others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the Rolls-Royce team.

We think you need these skills to ace Product Support Engineer - Rail in Bristol

Preventative Maintenance
Corrective Maintenance
Fault Finding
Technical Drawing Interpretation
Documentation Skills
HSQE Management
IT Systems Proficiency
MS Office Proficiency
Organisational Skills
Initiative
Flexibility
Customer Communication
Continuous Improvement
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight your engineering background and any relevant experience in maintenance and repairs, especially in rail products. We want to see how your skills align with what we're looking for!

Showcase Your Skills: Don’t forget to showcase your proficiency in MS Office and any other IT systems mentioned in the job description. If you have experience with tools like Go!Care or SAP, let us know! We love seeing candidates who are tech-savvy.

Be Proactive in Your Application: In your cover letter, demonstrate your proactive attitude and strong organisational skills. Share examples of how you've contributed to continuous improvement in past roles. We appreciate candidates who take initiative and think outside the box!

Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!

How to prepare for a job interview at Rolls-Royce Power Systems

✨Know Your Stuff

Make sure you’re familiar with the technical aspects of the role. Brush up on your engineering principles, especially those related to rail products and maintenance procedures. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also passionate about the field.

✨Show Your Problem-Solving Skills

Prepare to discuss how you've tackled challenges in previous roles. Think of specific instances where you had to conduct fault finding or repairs. Highlight your proactive approach and any suggestions for improvement you’ve implemented in past positions.

✨Embrace Digitalisation

Since the role involves using various IT systems, be ready to talk about your experience with digital tools. Familiarise yourself with the software mentioned in the job description, like Go!Care and SAP, and be prepared to explain how you’ve used similar systems in the past.

✨Be a Team Player

Rolls-Royce values collaboration, so be ready to share examples of how you’ve worked effectively with others. Discuss your flexibility and how you adapt to different team dynamics. Showing that you can contribute positively to a team will make you stand out.

Product Support Engineer - Rail in Bristol
Rolls-Royce Power Systems
Location: Bristol
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