At a Glance
- Tasks: Perform maintenance and repairs on rail equipment while ensuring safety and efficiency.
- Company: Join a leading company in the rail industry with a focus on innovation.
- Benefits: Permanent full-time role with competitive pay and ongoing training opportunities.
- Other info: Dynamic work environment with opportunities to grow and develop your skills.
- Why this job: Be part of a team that values continuous improvement and hands-on experience.
- Qualifications: Engineering background with NVQ Level 2 or equivalent; strong safety awareness required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Stoke Gifford (Depot Based) – Bristol
Contract: Permanent (Full Time, Mon – Fri)
Responsibilities
- Perform preventative, scheduled maintenance and corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in ongoing continuous improvement activities for both maintenance and procedures.
- Conduct planned maintenance tasks in accordance with operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign‑off for work carried out on the customer’s equipment.
- Undertake fault finding and repair when required using appropriate technical information (e.g., technical drawings and fault finding guides).
- Complete relevant documentation for all work carried out to accurately record activities for the company and the customer.
- Proactively involve in the company’s HSQE management processes and maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- Cover work in other depots as reasonably required.
- Accurately report parts used during service work per internal processes to control stock.
- Use IT systems such as Go!Care, C4S, eWeb, Go!Manage, Diasys, Outlook, etc.
Qualifications
- Engineering background with NVQ Level 2 in Engineering or equivalent.
- Outstanding safety awareness.
- Proficient in MS Office including Excel, Word and email.
- On‑job training will be provided for SAP and MTU Business Portal.
Preferred Requirements
- Proactive and with good initiative.
- Strong organising skills with a flexible attitude.
- Works well with others.
Product support engineer in Stoke Gifford employer: Rolls-Royce plc
As a Product Support Engineer at our Stoke Gifford depot, you will join a dynamic team dedicated to delivering exceptional service in the rail industry. We pride ourselves on fostering a collaborative work culture that encourages continuous improvement and professional development, offering comprehensive training and growth opportunities. With a strong commitment to safety and innovation, we provide a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Product support engineer in Stoke Gifford
✨Tip Number 1
Network like a pro! Reach out to folks in the rail industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your engineering knowledge and problem-solving abilities during interviews. Bring examples of past maintenance work or improvements you've made to the table.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're serious about the role!
✨Tip Number 4
Stay current! Keep learning about the latest technologies and tools in the rail sector. Mention any relevant training or courses you've completed during your interviews to show you're committed to continuous improvement.
We think you need these skills to ace Product support engineer in Stoke Gifford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your engineering background and any relevant experience. We want to see how your skills match the Product Support Engineer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Tech Skills:Since you'll be using various IT systems like Go!Care and Outlook, mention any relevant tech skills you have. If you’ve worked with similar software before, let us know – it’ll give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rolls-Royce plc
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around maintenance schedules and fault finding. Familiarise yourself with the specific tools and systems mentioned in the job description, like Go!Care and MS Office. This will show that you're not just a good fit, but that you’re genuinely interested in the role.
✨Safety First
Given the emphasis on safety awareness in the job description, be prepared to discuss how you prioritise safety in your work. Think of examples from your past experiences where you’ve implemented safety measures or improved processes. This will demonstrate your commitment to HSQE management processes.
✨Show Your Team Spirit
This role requires working well with others, so come ready to share examples of how you've collaborated in previous jobs. Highlight any experiences where you’ve participated in team meetings or contributed to continuous improvement activities. It’s all about showing that you can be a proactive team player!
✨Ask Smart Questions
Prepare some thoughtful questions about the company’s maintenance procedures or ongoing training opportunities. This not only shows your enthusiasm for the role but also gives you a chance to assess if the company culture aligns with your values. Plus, it keeps the conversation flowing!
