Service Operations Manager

Aftermarket Off‑Wing APAC & MEA Services Operations Manager (Full‑Time – Derby – D‑Site EOS Line Manager – Paul Stewart)

What you will be doing:

You will be a primary leadership contact within the global overhaul network capacity and capability team. This role will lead and manage the integration of critical timely projects, ensuring a controlled approach & handover to the operational global teams. The successful individual will be driven, structured, process focused and show strong levels of agility to manage the great variety the role has to offer.

Responsibilities:

• Work closely with Overhaul Base Teams, Business Development & Capability, Trent Fleet Value stream teams and functional teams to indirectly lead a global cross‑functional team to ensure a variety of capability and capacity increase projects are executed on time and successfully integrated into the operational landscape.
• Be accountable for the creation, planning, and execution of specific ramp‑up programmes into operational readiness, ensuring the incorporation of a multitude of factors.
• Track, manage and lead key activities across the organisation.
• Lead compliance governance including risk management, business continuity management, operating system & integrated scorecard compliance.
• Lead governance and status reporting of capacity and capability increase projects and programmes, ensuring stakeholders are aware of the latest plans along with associated opportunities and hazards.
• Work as part of a multi‑skilled team and contribute across a range of functional activities, such as planning and logistics, risk management, supply chain management, load capacity planning, cost control and customer/supplier relationship management.

Key Experience & Qualifications (Preferred):

• Experience of working in an MRO or Shop Floor environment.
• Experience across Operations, Manufacturing, Engineering or Customer teams preferred.
• Strong understanding of factory layout, engine components, system and functionality.
• High degree of self‑motivation, flexibility, initiative, action‑orientation and vision, supplemented with good IT skills.

Regional Benefits:

• Generous Annual Leave.
• Retirement Savings through the Rolls‑Royce Retirement Savings Trust.
• Group Life Assurance providing a lump sum benefit if you die whilst employed by Rolls‑Royce Group.
• Income Protection providing income in case of illness or injury.

Your Shares:

• Matched is a simple way to own Rolls‑Royce shares and invest in our future, together. Buy one share, get one free!
• Digital GP provides a convenient way for you to access GP consultations.

Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Please be aware that the priority will be given to employees identified as being at high risk.

Job Category: Service Management. Grade: Level C.