Product Support Engineer Rail in London
Product Support Engineer Rail

Product Support Engineer Rail in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Rolls-Royce plc

At a Glance

  • Tasks: Support and maintain cutting-edge rail products while embracing digitalisation.
  • Company: Join Rolls-Royce, a leader in innovative power solutions.
  • Benefits: Permanent contract with opportunities for training and career growth.
  • Why this job: Make a real impact in the rail industry with world-class technology.
  • Qualifications: Engineering background with NVQ Level 2 or equivalent.
  • Other info: Inclusive workplace valuing diverse perspectives and innovation.

The predicted salary is between 36000 - 60000 £ per year.

As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor. At Rolls-Royce, we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

The Product Support Engineer will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.

What you will be doing:

  • Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
  • Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
  • Conduct planned maintenance tasks in accordance with the operating instructions.
  • Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer's equipment.
  • Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
  • Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
  • Proactive involvement in the Company’s HSQE management processes.
  • Maintain cleanliness of the SGB onsite facilities.
  • Attend local and factory training courses when necessary to ensure skills remain current.
  • Any other related activities reasonably required e.g. to cover work in another depot.
  • Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
  • Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.

Position Qualifications:

  • From an engineering background
  • NVQ Level 2 in Engineering or Equivalent
  • Outstanding safety awareness
  • Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal

Preferred requirements:

  • Proactive and with good initiative
  • Strong Organising skills and a flexible attitude
  • Works well with others

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Type of Contract: Permanent

Product Support Engineer Rail in London employer: Rolls-Royce plc

At Rolls-Royce, we pride ourselves on fostering a dynamic and inclusive work environment where every employee's individuality is celebrated. As a Product Support Engineer in London, you will benefit from comprehensive training opportunities, a commitment to continuous improvement, and the chance to work on cutting-edge rail solutions that shape the future of mobility. Join us to be part of a forward-thinking team that values safety, innovation, and personal growth.
Rolls-Royce plc

Contact Detail:

Rolls-Royce plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Support Engineer Rail in London

✨Tip Number 1

Network like a pro! Reach out to folks in the rail industry, especially those at Rolls-Royce. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge related to mtu products. Be ready to discuss how you can contribute to maintenance and improvements – show them you're proactive!

✨Tip Number 3

Don’t forget to showcase your soft skills! Being a team player with strong organisational skills is key. Share examples of how you've worked well with others in past roles.

✨Tip Number 4

Apply through our website for the best chance! It shows you're serious about joining Rolls-Royce and gives you a direct line to the hiring team. Plus, it’s super easy!

We think you need these skills to ace Product Support Engineer Rail in London

Preventative Maintenance
Corrective Maintenance
Fault Finding
Technical Drawing Interpretation
Documentation Skills
HSQE Management
IT Systems Proficiency
MS Office Proficiency
Organisational Skills
Flexibility
Teamwork
Safety Awareness
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight relevant experience and skills that match the job description, especially your engineering background and any maintenance experience.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the rail industry and how your proactive attitude and strong organisational skills make you a perfect fit for our team.

Showcase Your Technical Skills: Don’t forget to mention your proficiency in MS Office and any other IT systems you’re familiar with. We love tech-savvy candidates who can embrace digitalisation and improve our processes!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Rolls-Royce plc

✨Know Your Stuff

Make sure you brush up on your engineering knowledge, especially related to rail products and maintenance procedures. Familiarise yourself with the specific mtu products you'll be working with, as well as any relevant technical drawings or fault-finding guides.

✨Show Your Initiative

During the interview, highlight examples of how you've proactively improved processes or solved problems in previous roles. Rolls-Royce values continuous improvement, so demonstrating your ability to think outside the box will set you apart.

✨Be a Team Player

Since the role involves working closely with others, be prepared to discuss your teamwork experiences. Share instances where you've collaborated effectively with colleagues or customers, and how you contributed to achieving common goals.

✨Get Tech-Savvy

Familiarise yourself with the IT systems mentioned in the job description, like Go!Care and C4S. Even if you haven't used them before, showing that you're willing to learn and adapt to new technologies will impress your interviewers.

Product Support Engineer Rail in London
Rolls-Royce plc
Location: London

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