Global VP of Service Management & Operations (Hybrid)
Global VP of Service Management & Operations (Hybrid)

Global VP of Service Management & Operations (Hybrid)

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational excellence and implement ITIL-aligned service management processes.
  • Company: A leading aerospace and defence company with a focus on innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a significant impact in the engineering industry while fostering a culture of improvement.
  • Qualifications: ITIL qualifications and extensive experience in the engineering sector.
  • Other info: Join a dynamic team dedicated to high employee engagement and operational success.

The predicted salary is between 72000 - 108000 £ per year.

A leading aerospace and defense company is seeking a VP Service Management & Operations to drive operational excellence and implement ITIL-aligned service management processes. This hybrid role based in East Midlands requires strong leadership skills and expertise in managing technical operations. The suitable candidate should possess ITIL qualifications, significant experience in the engineering industry, and exceptional stakeholder management abilities. The position also emphasizes developing high employee engagement and a culture of continuous improvement.

Responsibilities

  • Drive operational excellence and implement ITIL-aligned service management processes
  • Provide leadership in managing technical operations in a hybrid role based in East Midlands
  • Develop high employee engagement and foster a culture of continuous improvement

Qualifications

  • ITIL qualifications
  • Significant experience in the engineering industry
  • Exceptional stakeholder management abilities

Global VP of Service Management & Operations (Hybrid) employer: Rolls-Royce plc

As a leading aerospace and defense company, we pride ourselves on being an excellent employer that champions operational excellence and innovation. Our hybrid work model in the East Midlands fosters a collaborative environment where employees are encouraged to engage in continuous improvement and professional development. With a strong focus on leadership and employee engagement, we offer unique opportunities for growth and a supportive culture that values every team member's contributions.
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Contact Detail:

Rolls-Royce plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global VP of Service Management & Operations (Hybrid)

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that VP role.

✨Tip Number 2

Prepare for those interviews by practising common questions related to service management and operations. We recommend using the STAR method to structure your answers – it’ll help you showcase your leadership skills and experience effectively.

✨Tip Number 3

Showcase your ITIL qualifications and engineering experience during discussions. We want to see how you can drive operational excellence, so be ready to share specific examples of your past successes in similar roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Global VP of Service Management & Operations (Hybrid)

ITIL qualifications
Leadership Skills
Technical Operations Management
Stakeholder Management
Employee Engagement
Continuous Improvement
Operational Excellence
Engineering Industry Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job description. Highlight your ITIL qualifications and any relevant experience in the engineering industry to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the VP Service Management & Operations role. Share specific examples of how you've driven operational excellence and engaged employees in previous roles.

Showcase Leadership Skills: Since this role requires strong leadership, be sure to include examples of how you've successfully managed teams and operations. We want to see how you can inspire and lead others towards continuous improvement!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Rolls-Royce plc

✨Know Your ITIL Inside Out

Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've implemented ITIL-aligned processes in previous roles and how they drove operational excellence. This will show that you not only understand the theory but can apply it effectively.

✨Showcase Your Leadership Style

Prepare examples of how you've led teams in technical operations, especially in a hybrid environment. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your leadership skills and ability to engage employees.

✨Engage with Stakeholders

Be ready to talk about your experience in stakeholder management. Have examples at hand that illustrate how you've built relationships and communicated effectively with various stakeholders. This is crucial for the role, so showing your expertise here will set you apart.

✨Emphasise Continuous Improvement

Discuss your approach to fostering a culture of continuous improvement. Share specific initiatives you've led or been part of that resulted in measurable improvements. This will highlight your commitment to enhancing operations and employee engagement.

Global VP of Service Management & Operations (Hybrid)
Rolls-Royce plc

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