At a Glance
- Tasks: Support HR processes and manage case management for tribunal claims and grievances.
- Company: Join Rolls-Royce, a leader in innovation and progress.
- Benefits: Enjoy a safety-first environment with opportunities for career growth and continuous learning.
- Other info: Embrace a culture that values individuality and diverse perspectives.
- Why this job: Make a real difference while developing your skills in a dynamic team-focused setting.
- Qualifications: Degree in Business or HR, with experience in case management and conflict resolution.
The predicted salary is between 35000 - 45000 £ per year.
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Position Summary
An exciting opportunity has arisen for a Case Manager to join the team in the UK. As a Case Manager, you will support the Business in the delivery of HR processes and policies around Tribunal claims, Discipline, Grievance and Performance Management. You will use several tools to support you in the role such as Company Policies, Workday, and IT platforms. You will be required to manage end to end processes, provide the business with key insights and action plans to address trends and areas for improvement. You will support a programme of work to upskill people leaders and provide support and guidance as required.
What you will be doing:
- Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting People Leaders with Grievances raised by Employees
- Support people leaders with conflict issues and driving a speedy resolution
- Help manage the end-to-end process for tribunal claims and requirements for early conciliation
- Train, support, and guide leaders in all aspects of Case Management
- Produce Trends and Analysing data for all Business area on various Employee Relation aspects
- Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
- Driving compliance and continuous improvement in all relevant policies, procedures and practice
- Identify legal challenges and resolutions
- Identify policy and procedure changes based on legal updates
Preferred Requirements:
- Degree qualified in a Business or HR Discipline or equivalent experience
- Case Management experience
- Experience in managing tribunal claims, discipline, grievance, and conflict issues through the process
- Articulate, numerate with the ability to manipulate, and present data as required
- Comfortable around key tools including Excel, PowerPoint, Word
- Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
- Well-developed customer and relationship management skill set
- Ability to influence people leaders effectively in a business environment
- Problem solving approach to process improvement
Regional Benefits:
- Work in a safety-first environment were doing the right thing and keeping it simple are core principles.
- Join a culture that values making a real difference through your work.
- Develop your career as a mid-career professional blending technical expertise with strong personal qualities.
- Thrive in a role that encourages integrity, accountability, resilience, and curiosity.
- Collaborate and build relationships in a team-focused environment while also working independently.
- Take initiative, lead, and make smart decisions with confidence and support.
- Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Case Manager employer: Rolls-Royce plc
At Rolls-Royce, we pride ourselves on fostering a dynamic and inclusive work environment in Bristol, where every employee's individuality is celebrated. As a Maintenance Engineer, you'll not only engage with cutting-edge technologies but also benefit from extensive training and development opportunities that support your career growth. Join us to be part of a forward-thinking team dedicated to innovation and sustainability, all while enjoying the advantages of working in a globally respected company committed to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common case management scenarios. We should be ready to discuss how we’d handle specific situations, showing off our problem-solving skills and HR knowledge.
✨Tip Number 3
Showcase our analytical skills! Be ready to talk about how we've used data in past roles to drive improvements. Rolls-Royce loves a numbers-driven approach, so let’s highlight our experience with tools like Excel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the Rolls-Royce team.
We think you need these skills to ace Case Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Case Manager role. Highlight your relevant experience in HR processes, tribunal claims, and conflict resolution to show us you’re the perfect fit!
Showcase Your Skills:Don’t forget to mention your proficiency with tools like Excel and Workday. We love seeing candidates who can manipulate data and present insights effectively, so let us know how you’ve used these skills in past roles.
Be Authentic:We value individuality, so be yourself in your application! Share your unique experiences and perspectives that have shaped your approach to case management and problem-solving.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Rolls-Royce plc
✨Know Your Case Management Stuff
Make sure you brush up on your knowledge of case management processes, especially around tribunal claims, discipline, and grievance handling. Familiarise yourself with relevant HR policies and procedures, as well as any recent legal updates that could impact the role.
✨Show Off Your Data Skills
Since the role involves analysing trends and presenting data, be prepared to discuss your experience with tools like Excel and PowerPoint. Bring examples of how you've used data to drive improvements in previous roles, and be ready to demonstrate your analytical skills during the interview.
✨Practice Your People Skills
As a Case Manager, you'll need to influence and support people leaders effectively. Think of scenarios where you've successfully resolved conflicts or guided others through difficult situations. Be ready to share these experiences and highlight your relationship management skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
