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- Tasks: Manage customer parts enquiries and orders, ensuring smooth delivery and invoicing.
- Company: Join AMS, a global leader in workforce solutions, supporting Rolls-Royce.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Full-time role with excellent career development in a dynamic environment.
- Why this job: Be part of a team that supports cutting-edge technology and sustainable solutions.
- Qualifications: Strong attention to detail, communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.
On behalf of Rolls-Royce, who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs, we are looking for a Parts Sales Administrator for a contract until the end of 2027 based in East Grinstead. This role is 40 hours per week (Monday-Friday) and is based full onsite.
Purpose of the role:
- To manage customer parts enquiries and orders from initial request through to delivery and invoicing
- To provide accurate technical and commercial support to both internal and external customers
- To ensure efficient stock control and operational support for workshop and contra requirements
What you'll do:
- Manage customer enquiries, quotations, and orders through to delivery and invoicing
- Interpret technical requirements and liaise with suppliers and factories as needed
- Coordinate workshop tickets and ensure parts availability and stock accuracy
- Place, track, and resolve issues with supplier orders
- Handle returns, credit notes, and maintain accurate invoicing processes
- Deliver excellent customer service and build strong relationships
- Support warehouse operations and assist with stock control, counts, and MRP
- Work collaboratively across teams, supporting reporting, forecasting, and contracts (including VCA)
- Assist with general departmental tasks as required during busy periods
The skills you'll need:
- Strong attention to detail with the ability to manage multiple tasks effectively
- Strong interpersonal and communication skills, with a customer-focused mindset
- Good level of commercial awareness
- Proficiency in Microsoft Office (SAP or ERP system experience is beneficial, training provided)
- Strong written communication skills for professional emails and correspondence
Next steps: We will only accept workers operating via a PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Parts Sales Administrator in East Grinstead employer: Rolls-Royce CWS
Contact Detail:
Rolls-Royce CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Administrator in East Grinstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Rolls-Royce. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their commitment to inclusivity and innovation, and think about how your skills as a Parts Sales Administrator can contribute to that mission.
✨Tip Number 3
Practice your communication skills! Since this role requires strong interpersonal abilities, consider doing mock interviews with friends or family to refine how you present your experience and customer service mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Parts Sales Administrator in East Grinstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Administrator role. Highlight relevant experience and skills that match the job description, like customer service and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at AMS. Be sure to mention your understanding of the industry and how your skills align with the responsibilities outlined in the job description.
Show Off Your Communication Skills: Since strong written communication is key for this position, make sure your application is clear and professional. We love seeing well-structured emails and correspondence, so take your time to proofread and polish your writing!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team at AMS. We can't wait to hear from you!
How to prepare for a job interview at Rolls-Royce CWS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Parts Sales Administrator role. Familiarise yourself with the key responsibilities like managing customer enquiries and stock control. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships with clients, as this will highlight your interpersonal skills.
✨Brush Up on Technical Knowledge
Given the technical nature of the role, it’s beneficial to have a basic understanding of parts and inventory management. If you can, research common parts terminology and processes related to the industry. This will not only impress your interviewers but also help you feel more confident during technical discussions.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re engaged and serious about finding a good fit for both you and the company.