At a Glance
- Tasks: Manage customer parts enquiries and orders, ensuring smooth delivery and invoicing.
- Company: Join AMS, a global leader in workforce solutions, supporting Rolls-Royce.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Onsite role in East Grinstead with a focus on collaboration and customer service.
- Why this job: Be part of a dynamic team delivering cutting-edge solutions for a sustainable future.
- Qualifications: Attention to detail, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 € per year.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.
On behalf of Rolls-Royce, who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs, we are looking for a Parts Sales Administrator for a contract until the end of 2027 based in East Grinstead. This role is 40 hours per week (Monday-Friday) and is based full onsite.
Purpose of the role:
- To manage customer parts enquiries and orders from initial request through to delivery and invoicing
- To provide accurate technical and commercial support to both internal and external customers
- To ensure efficient stock control and operational support for workshop and contra requirements
What you'll do:
- Manage customer enquiries, quotations, and orders through to delivery and invoicing
- Interpret technical requirements and liaise with suppliers and factories as needed
- Coordinate workshop tickets and ensure parts availability and stock accuracy
- Place, track, and resolve issues with supplier orders
- Handle returns, credit notes, and maintain accurate invoicing processes
- Deliver excellent customer service and build strong relationships
- Support warehouse operations and assist with stock control, counts, and MRP
- Work collaboratively across teams, supporting reporting, forecasting, and contracts (including VCA)
- Assist with general departmental tasks as required during busy periods
The skills you'll need:
- Strong attention to detail with the ability to manage multiple tasks effectively
- Strong interpersonal and communication skills, with a customer-focused mindset
- Good level of commercial awareness
- Proficiency in Microsoft Office (SAP or ERP system experience is beneficial, training provided)
- Strong written communication skills for professional emails and correspondence
Next steps: We will only accept workers operating via a PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Parts Sales Administrator in Crawley employer: Rolls-Royce CWS
AMS is an exceptional employer that prioritises inclusivity and employee growth, making it an ideal workplace for the Parts Sales Administrator role in East Grinstead. With a commitment to fostering dynamic talent strategies and providing comprehensive training, employees are empowered to thrive in their careers while contributing to innovative projects with Rolls-Royce. The supportive work culture encourages collaboration and excellence, ensuring that every team member can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Administrator in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Parts Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Rolls-Royce and understanding their values and products. Tailor your responses to show how your skills align with their mission of delivering clean and competitive solutions. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and how it relates to managing customer parts enquiries and orders. The more you practice, the more confident you’ll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Parts Sales Administrator role!
We think you need these skills to ace Parts Sales Administrator in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Sales Administrator role. Highlight relevant experience and skills that match the job description, like customer service and stock control. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your attention to detail and communication skills, and don’t forget to show your enthusiasm for working with us at AMS.
Showcase Your Technical Skills:Since the role involves interpreting technical requirements, make sure to mention any relevant technical skills or experiences. If you've worked with SAP or ERP systems before, let us know – it could give you an edge!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep you updated on your progress. Don’t miss out on this opportunity!
How to prepare for a job interview at Rolls-Royce CWS
✨Know Your Stuff
Make sure you understand the role of a Parts Sales Administrator inside out. Familiarise yourself with the technical aspects of parts management and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires strong interpersonal skills, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer enquiries or resolved issues in the past. This will demonstrate your ability to communicate effectively with both customers and colleagues.
✨Be Detail-Oriented
Attention to detail is crucial for this job. During the interview, highlight your experience with managing multiple tasks and ensuring accuracy in your work. You might even want to mention specific tools or methods you use to stay organised and precise.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
