At a Glance
- Tasks: Drive digital transformation and enhance user experience with cutting-edge technology solutions.
- Company: Join Rolls-Royce, a leader in engineering and technology innovation.
- Benefits: Hybrid work, professional growth opportunities, and a culture that champions creativity.
- Other info: Exciting career growth in a dynamic, innovative environment.
- Why this job: Be a key player in shaping the future of technology and sustainability.
- Qualifications: Experience with COTS platforms and a passion for digital transformation.
The predicted salary is between 60750 - 74250 £ per year.
Derby, UK / Hybrid
An exciting opportunity has arisen to work in the Digital & IT Technology Platforms at Rolls-Royce. At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you’ll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.
Our vision is to be a leading technology company whose mission is to lead the transition to Net Zero.
What You Will Be Doing
- Drive the digital enablement of enterprise technology platforms, helping the business leverage tools like ServiceNow and other commercial off-the-shelf (COTS) solutions.
- Combine expertise in digital platforms, AI, data, and transformation to enhance employee user experience (EUX), operational efficiency, and cost optimisation.
- Collaborate with and manage suppliers and vendors to deliver technology solutions effectively.
Position Responsibilities
- Implement, enhance, and optimise digital platforms, including COTS solutions such as ServiceNow, Nexthink, SNOW, Alfabet and Microsoft Power Platform, ensuring they deliver measurable business value.
- Drive digital enablement, supporting stakeholders in adopting platforms effectively, improving processes, and maximising technology impact.
- Collaborate with internal stakeholders and manage suppliers/vendors, ensuring delivery excellence, alignment with transformation objectives, and value for money.
- Contribute to AI, machine learning, and data-driven projects, enabling predictive insights and smarter decision-making.
- Translate complex business requirements into practical digital solutions that enhance user experience and operational performance.
- Provide expertise in digital platform strategy, governance, and best practices, promoting adoption and continuous improvement across the enterprise.
- Technically review and approve design solutions ensuring they are compliance with IT Security, Data Privacy and Enterprise Architecture policy, standards and processes.
- Monitor platform performance and support data-informed decision-making, ensuring technology investments deliver measurable outcomes.
- Stay current with emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement.
Requirements
- Experience with COTS platforms such as ServiceNow and other enterprise systems.
- Strong understanding of digital transformation, AI, data analytics, integration and digital enablement.
- Proven experience in system integration, connecting enterprise systems and ensuring data flows.
- Experience working on cross-functional transformation initiatives or technology projects.
- Demonstrated ability to manage suppliers and vendors, ensuring delivery quality, timelines, and alignment with business objectives.
- Ability to engage and enable stakeholders, translating technology into practical business value.
- Strong analytical, problem-solving, and communication skills.
- Passion for leveraging technology to transform operations, empower users, and deliver measurable business impact.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science or a related field, or equivalent experience.
- ServiceNow Certified System Administrator/Application Developer/Implementation Specialist (Desirable).
- ITIL Certified (Desirable).
- Agile/Scrum Certification (Nice to have but not essential).
Why Join Rolls-Royce
You will be a pivotal contributor to the digital enablement and transformation of a world-class engineering and technology environment. This role offers the chance to influence enterprise-wide initiatives, work with cutting-edge platforms, AI, and data-driven solutions, and manage key supplier relationships while delivering tangible business outcomes and fostering a culture of innovation.
Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Relocation assistance is not available for this position.
Closing date: 31st August 2026
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Service Tooling Analyst employer: Rolls-Royce
At Rolls-Royce, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment in Derby. As a Lifecycle Engineer, you'll have the opportunity to make a significant impact on our airline customers across the EMEA region while benefiting from a culture that prioritises continuous learning and personal growth. With competitive salaries, comprehensive benefits, and a flexible hybrid working model, we ensure that our employees can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Tooling Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Rolls-Royce values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Rolls-Royce might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Rolls-Royce!
✨Direct Apply to Rolls-Royce
Let's not forget to apply directly through the Rolls-Royce website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Tooling Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Rolls-Royce.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Rolls-Royce. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Rolls-Royce
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.