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- Tasks: Lead hands-on event operations and ensure seamless delivery of exciting brand activations.
- Company: Join PNI Events and Rolling Minds, top experiential catering companies in the UK.
- Benefits: Competitive salary, commission opportunities, private healthcare, and unlimited ice cream!
- Why this job: Be part of iconic events with major brands like Google, Disney, and Netflix.
- Qualifications: Experience in event operations, strong leadership skills, and a positive attitude.
- Other info: Enjoy a fun, casual work environment with travel opportunities and 28 days holiday.
The predicted salary is between 36000 - 60000 Ā£ per year.
š· Salary: Competitive, based on experience + commission opportunities
Location š Location: Full-time, On-site or Office (W10 5BN ā Notting Hill, London)
š Start date: ASAP
About Us
PNI Events and Rolling Minds are two of the UKās most exciting and fast-growing experiential catering and events companies. We deliver high-impact, high-energy food and drink activations for some of the worldās biggest brands - including: Google, Disney, Meta, Nike, Amazon, Netflix, Instagram, Apple, Spotify, Pinterest, TikTok and many more. Youāll find us activating at the worldās most iconic events ā Cannes Lions, Coachella, Formula 1, Glastonbury ā as well as countless major festivals, launches, and global brand experiences. We specialise in creating unforgettable, fully branded food and drink experiences, including:
- Branded truck tours
- Bespoke product sampling
- Immersive pop-up builds and branded takeovers
- Interactive dessert installations
- Innovative design-led drink pop-ups
The Role
This is a very handsāon role. You wonāt just be managing from behind a desk ā youāll be actively involved in preparing, loading, delivering, setting up, running and packing down events, working closely with the wider events team to ensure excellence at every turn. You must genuinely enjoy being onāsite, working with equipment, solving problems in real time, and leading from the front. As Operations Manager, you will be responsible for the smooth operational delivery of all PNI Events and Rolling Minds activations across the UK and internationally. You will oversee logistics, stock, equipment, staffing and warehouse operations ā ensuring every event runs efficiently, on time and within budget.
Key Responsibilities
Operational Delivery
- Oversee end-to-end event operations from preparation through to packādown.
- Lead the setup, live running and breakdown of activations.
- Troubleshoot operational challenges quickly and effectively onāsite.
- Ensure all events are delivered to the highest standard.
Logistics & Equipment
- Maintain and organise warehouse operations and inventory systems.
- Ensure all catering equipment is maintained, serviced and eventāready.
- Oversee ordering of stock and supplies, minimising wastage.
Food & Beverage Operations
- Maintain a strong understanding of food and drink service operations.
- Ensure proper handling, storage and transportation of food and drink.
- Understand catering equipment including freezers, fridges, coffee machines, ice cream machines, bar equipment and mobile kitchen setups.
- Ensure all food hygiene and health & safety standards are met at all times.
Team Leadership
- Manage and support ināhouse and freelance operational and event staff.
- Lead by example onāsite with energy, professionalism and attention to detail.
- Ensure all team members follow processes and maintain high standards.
Financial & Process Management
- Monitor event costs and support efficient budget management.
- Implement and follow operational systems and processes to improve efficiency.
- Use spreadsheets and operational tools to manage scheduling, stock and logistics.
Who Weāre Looking For
- Minimum age: Over 25 years old (required)
- Full UK driving licence (manual) ā confident and experienced driving vans (essential).
- Proven experience in event operations, catering operations, or experiential activations.
- Strong understanding of food and drink service and associated equipment.
- Highly organised and detailāoriented.
- Physically capable and comfortable with lifting, loading and onāsite work.
- Calm under pressure and solutionsāfocused.
- Willing to travel across the UK and occasionally internationally.
- Strong communication and leadership skills.
- Positive, proactive attitude and genuinely enjoys handsāon work.
Commission Structure
In addition to salary, this role includes a highly attractive commission structure: Earn up to 8% of revenue from any new event you bring in where we donāt already have an existing relationship (T&Cs apply).
Perks & Benefits
- š“ Cycle to Work Scheme
- ā¤ļø Private Health Care (after 1 year)
- š¶ Dog-Friendly Office
- š¦ Unlimited Free Ice Cream
- š« Travel opportunities in the UK & internationally
- š Fun, casual work environment in Notting Hill
- š 28 Days Holiday (incl. bank holidays)
If you thrive in fastāpaced environments, love being handsāon, and want to be part of some of the worldās most exciting brand activations ā weād love to hear from you.
Operations Manager employer: Rolling Minds
Contact Detail:
Rolling Minds Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Operations Manager
āØTip Number 1
Get to know the company inside out! Research PNI Events and Rolling Minds, their past events, and their clients. This will help you tailor your approach and show genuine interest during interviews.
āØTip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral.
āØTip Number 3
Prepare for hands-on scenarios! Since this role is very active, think of examples from your past experiences where youāve solved problems on-site or led a team under pressure. Be ready to share these stories!
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows youāre serious about joining our exciting team at PNI Events and Rolling Minds.
We think you need these skills to ace Operations Manager
Some tips for your application š«”
Show Your Passion: When writing your application, let your enthusiasm for hands-on work and event operations shine through. We want to see that you genuinely enjoy being on-site and tackling challenges head-on!
Tailor Your Experience: Make sure to highlight your relevant experience in event operations or catering. Use specific examples that demonstrate your skills in logistics, team leadership, and problem-solving to show us you're the right fit.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Operations Manager role.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itās the best way for us to receive your details and ensures youāre considered for this exciting opportunity!
How to prepare for a job interview at Rolling Minds
āØKnow the Company Inside Out
Before your interview, dive deep into PNI Events and Rolling Minds. Familiarise yourself with their past events, key clients, and unique offerings. This will not only show your genuine interest but also help you tailor your answers to align with their values and mission.
āØShowcase Your Hands-On Experience
Since this role is very hands-on, be ready to share specific examples from your past where you've successfully managed event operations. Highlight your problem-solving skills and how youāve led teams on-site, as these are crucial for the Operations Manager position.
āØDemonstrate Your Organisational Skills
Bring along examples of how you've maintained logistics and inventory in previous roles. Discuss any systems or processes you've implemented to improve efficiency, as this will resonate well with their focus on operational excellence.
āØPrepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to handle challenges on-site. Think about potential issues that could arise during an event and how you would address them. This will showcase your calmness under pressure and solutions-focused mindset.
