Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead onboarding for new customers and provide expert training on our platform.
- Company: Join a fast-growing global SaaS company in the leisure and attractions industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experiences across diverse industries.
- Qualifications: Fluent in French with strong project management and communication skills.
- Other info: Be part of a dynamic team dedicated to innovation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
About ROLLER
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER supports its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more.
We are a fast-growing global company with customers in over 30 countries, spanning industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks – just to name a few!
At the heart of ROLLER is our team — 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to building a great and enduring business. We truly believe the sky’s the limit for us, and we’re well on our way to becoming a global success story. Most of all, we love what we do — and we’re looking for like-minded people to join us on this amazing journey!
About the Role
We are seeking a passionate Fluent French-speaking Training & Implementation Manager to join our Customer Experience team. You’ll manage the end-to-end implementation program for new customer accounts onboarding onto ROLLER, while partnering with them to become a trusted advisor. We’re looking for someone who can continue the momentum created by Sales and drive value throughout the implementation phase of the customer journey.
The Training & Implementation Manager will become an expert in our platform and use this knowledge to provide best-practice advice when training customers. You’ll take a proactive approach to managing key stakeholders and ensure the successful delivery of goals and objectives.
What You’ll Do
- Own the successful onboarding of new customers across the EMEA region
- Utilize strong project management skills to ensure implementation projects are completed on time and to a high standard
- Become an expert in our product and apply a hands-on approach to platform configuration and implementation
- Gather requirements and configure customer accounts to meet their needs
- Consult with customers on how best to use our platform for their business
- Develop strong customer relationships that promote retention and loyalty
- Work cross-functionally to ensure our customers have an incredible experience
- Partner with our payments team to implement
Training & Implementation Manager (French-Speaking) in London employer: ROLLER
Contact Detail:
ROLLER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training & Implementation Manager (French-Speaking) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at ROLLER on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding ROLLER's products inside out. Dive into their platform features and think about how you can add value as a Training & Implementation Manager. Show them you’re not just a candidate, but a potential game-changer!
✨Tip Number 3
Practice your French! Since this role requires fluency, brush up on your language skills, especially in a business context. You want to impress them with your ability to communicate effectively with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ROLLER team!
We think you need these skills to ace Training & Implementation Manager (French-Speaking) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making a difference in the leisure and attractions industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at ROLLER, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ROLLER
✨Know the Product Inside Out
Before your interview, make sure you dive deep into ROLLER's platform and its features. Understand how it benefits customers in the leisure and attractions industry. This knowledge will not only impress your interviewers but also help you answer questions about how you can add value as a Training & Implementation Manager.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Think of specific examples where you've successfully managed implementations or training sessions. Highlight your ability to meet deadlines and maintain high standards, as this is crucial for the role.
✨Demonstrate Your Customer-Centric Approach
Since the role involves building strong customer relationships, come ready with examples of how you've fostered loyalty and retention in past positions. Discuss how you’ve consulted with clients to tailor solutions to their needs, showcasing your proactive approach.
✨Practice Your French Communication Skills
As a fluent French speaker, ensure you're comfortable discussing technical concepts in French. You might be asked to demonstrate your language skills during the interview, so practice explaining ROLLER's features and benefits in French to show your fluency and confidence.
