Mid-Market Account Executive - EMEA New London, United Kingdom

ROLLER is not your average software‑as‑a‑service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point‑of‑sale, self‑serve kiosks, memberships and digital waiver processes.

About the Role

We are looking for an experienced sales professional to join our growing team as we move deeper into the mid to enterprise market. In this role, you'll work inbound leads and generate your own outbound, net‑new pipeline with your BDR partner. You will research prospective customers, identify upsell opportunities and create outreach strategies. As a champion problem‑solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. AEs are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners.

What You'll Do

• Serve as the primary driving force in the company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota.
• Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow.
• Uncover customer needs and goals to match customer requirements to ROLLER solutions.
• Understand, position, and clearly articulate the value and benefits of ROLLER solutions to all levels within customer organizations.
• Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in‑person.
• Qualify, build, and manage a sales pipeline through the development of qualified leads and proactive outbound prospecting.
• Draft customer proposals, demonstrate sound decision‑making abilities, and negotiate client pricing requirements and concessions.
• Serve as the lead and primary point of contact for aligning internal ROLLER teams and resources with key customer and prospect stakeholders.
• Develop short, mid and long‑term strategic and tactical execution plans to ensure success in assigned territory.
• Forecast monthly and quarterly sales activity and revenue achievement.

About You

• You have a Bachelor’s degree in Communications, Marketing/Sales, Business, or related fields.
• You are based in London and are open to a hybrid working environment.
• You bring at least 5‑7 years of experience in closing sales functions—SaaS being highly desirable.
• Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success.
• You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements—correlating them with potential business value.
• You are technologically savvy with an ability to learn and demonstrate new technology fast.

Attractive compensation package. We offer visa sponsorship support for qualified candidates, where required. Work on a category‑leading product that customers love in a fun, high‑growth industry! Check our Capterra and G2 reviews. 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays. ROLLER Recharge days to celebrate and recharge once we've hit our goals. 16 weeks paid parental leave for primary carers and 4 weeks paid parental leave for secondary carers. Employee‑only Private Medical and Dental Insurance. Company Pension with The People’s Pension. Life Insurance – Group Life Cover from day one. Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long‑term condition support, and specialist services. Engage in our ‘Vibe Tribe’—led by our team members; you can contribute to company‑wide initiatives directly. Regular events and social activities, fundraising & cause‑related campaigns… you name it. We're willing to make it happen! Team member Assistance Program to proactively support our team's health and well‑being, access to coaching, education modules, weekly webinars, and more. Work with a driven, fun, and switched‑on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment. As set forth in ROLLER’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.