At a Glance
- Tasks: Lead a dynamic dispensary team and ensure efficient medicine supply to patients.
- Company: Join a friendly practice known for its positive culture and great team spirit.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Be part of a practice that values continuous improvement and teamwork.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in GP dispensaries or community pharmacy is essential.
The predicted salary is between 37338 - 44962 £ per year.
We are seeking an experienced and motivated Dispensary Manager to lead the day-to-day operation of our busy GP dispensing practice in Lympstone. This is an excellent opportunity for an organised and proactive individual to manage a patient-focused dispensary, ensuring the safe, efficient and compliant supply of medicines to approximately 1,200 dispensing patients. The successful candidate will provide leadership to the dispensary team while maintaining high standards of patient care, governance and operational efficiency. We are a very happy practice with strong positive working relationships which contribute to fantastic team working and morale. We have a good reputation as an employer.
Main duties of the job
- Leadership
- Lead, support and develop the dispensary team.
- Foster a positive and collaborative working environment.
- Operational Management
- Oversee the safe and efficient dispensing of prescriptions.
- Ensure dispensary workflows are effective and patient-focused.
- Maintain high standards of accuracy and customer service.
- Monitor and improve dispensary performance and processes.
- Governance and Compliance
- Maintain and review Standard Operating Procedures (SOPs).
- Ensure compliance with all relevant legislation, NHS requirements and CQC standards.
- Manage controlled drug procedures and associated records.
- Investigate and report dispensing incidents, near misses and significant events.
- Lead dispensary audits and quality improvement initiatives.
- Stock and Financial Management
- Manage medicine ordering and stock control.
- Monitor expiry dates and minimise wastage.
- Ensure efficient procurement and supplier management.
- Support prescription reimbursement and dispensary financial performance.
- Patient Interaction
- Provide excellent service to dispensing patients.
- Respond professionally to patient queries and concerns.
- Work closely with GPs, practice nurses and administrative teams to support patient care.
About us
Rolle Medical Partnership provides high quality primary care under a General Medical Services Contract delivering full general practice and additional enhanced services as well as care and support for our patients with long term conditions who live within our area. Our list size is around 26,000 and we monitor our size and workload to ensure we have adequate clinical and administrative staff to adapt accordingly. We have four surgery sites, including our dispensing surgery in Lympstone. We strive to be as effective and efficient as possible in terms of the healthcare we provide.
Confidentiality
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. It is essential that all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.
Induction Training
On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Team Leaders and Deputy Managers.
Learning and Development
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role.
Service Delivery
Staff at Rolle Medical must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times.
Person Specification
Experience
- Experience working within a GP dispensary, community pharmacy or dispensing practice.
- Experience of medicines dispensing and stock control.
- Previous experience as a Dispensary Lead.
- Experience of DSQS compliance.
Qualifications
- Educated to GCSE level or equivalent GCSE Mathematics & English (C or above).
- NVQ Level 2 or 3 in Pharmacy Services (or equivalent dispensing qualification).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Dispensary Lead in Exmouth employer: Rolle Medical Partnership
Rolle Medical Partnership in Exmouth is an excellent employer, offering a supportive and collaborative work environment where healthcare professionals thrive. With a commitment to employee growth through educational activities and multidisciplinary teamwork, you will find meaningful opportunities to enhance your skills while serving a diverse patient base. The practice's dedication to comprehensive patient care ensures that you will be part of a fulfilling and impactful healthcare journey.
