Rolitex Estates is an established independent estate agency based in Greenford, West London, specialising in residential lettings, property management and sales. We are currently looking for an experienced, organised and commercially minded Residential Property Manager to take responsibility for the day-to-day management of our residential property portfolio. The successful candidate will be responsible for managing relationships with landlords and tenants and ensuring that all properties are managed professionally, efficiently and in line with current legal and compliance requirements. This role would suit someone who is confident working independently, can prioritise a busy workload and is comfortable taking ownership of maintenance, compliance and tenancy matters from start to finish. A key requirement for this role is previous practical experience using both PayProp and Dezrez, as these are the principal systems used within our agency. Candidates should be comfortable managing rent payments, landlord statements, tenant accounts, arrears and property records through these systems. The role will involve acting as the main point of contact for landlords and tenants, handling maintenance and repair enquiries, assessing the urgency of reported issues, obtaining quotations, instructing contractors and monitoring works through to completion. The successful candidate will also be expected to keep all parties updated throughout the process and ensure that repairs are dealt with promptly and professionally. The position will also include responsibility for monitoring compliance matters such as gas safety certificates, EICRs, EPCs, property licences and tenancy deposits. You will be expected to maintain accurate records, manage tenancy renewals and changes, support check-ins and check-outs, deal with proposed deposit deductions, monitor rent arrears and handle complaints or disputes in a professional manner. We are looking for someone with previous residential property-management experience, strong organisational skills, excellent written and verbal communication and a good understanding of residential property maintenance and landlord obligations. The successful candidate must be able to work calmly under pressure, manage competing priorities and take ownership of the portfolio without requiring constant supervision. A full UK driving licence is preferred. This is an office-based position at our Greenford office and offers the opportunity to become an important part of an established independent agency. The basic salary is £25,000–£30,000 per annum, depending on experience. We offer a supportive working environment, an established portfolio of managed residential properties and the opportunity to take real ownership of the property-management function within the business. Applicants should have practical experience using both PayProp and Dezrez and should be able to demonstrate previous experience managing residential properties, dealing directly with landlords, tenants and contractors and handling day-to-day property-management issues confidently and professionally
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Rolitex Estates.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Rolitex Estates? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Rolitex Estates's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Residential Property Manager role at Rolitex Estates, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Rolitex Estates
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Rolitex Estates operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Rolitex Estates. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Rolitex Estates.
