Technical Repair Engineer

Technical Repair Engineer

Full-Time 47303 - 54400 £ / year (est.) No working from home possible
Role, Inc.

At a Glance

  • Tasks: Join our team to provide top-notch service and repair for energy systems.
  • Company: British Gas, a leader in sustainable energy solutions.
  • Benefits: Competitive salary, flexible rewards, and support for your well-being.
  • Other info: Join a supportive team focused on your personal and professional growth.
  • Why this job: Make a real impact on sustainability while growing your career.
  • Qualifications: ACS qualifications and experience in plumbing or heating required.

The predicted salary is between 47303 - 54400 £ per year.

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.

About your role: We are recruiting in Aberdeen & Inverness. We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £47,303 with uncapped OTE - £54,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.

Here's what we’re looking for:

  • A natural dedicated focus on providing outstanding customer experience on every visit
  • Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
  • NVQ, C&G or equivalent in plumbing or heating
  • 3 year’s qualified experience of fault finding and diagnosis
  • Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Technical Repair Engineer employer: Role, Inc.

At British Gas, we are more than just an energy provider; we are a community dedicated to creating a greener future. As a Technical Repair Engineer in Aberdeen & Inverness, you will benefit from a supportive work culture that prioritises your growth and well-being, alongside competitive salaries and uncapped earnings potential. Join us to be part of a team that values your contributions and empowers you to make a real difference in our customers' lives while enjoying the flexibility and support you need to thrive both personally and professionally.

Role, Inc.

Contact Details:

Role, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Repair Engineer

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at industry events. They can give you the inside scoop on what it’s really like to work at British Gas and might even refer you for the role!

Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with different heating systems and fault finding. We want to see your passion for providing outstanding customer service!

Tip Number 3

Showcase your problem-solving skills during the interview. Think of examples where you’ve tackled tricky repairs or provided exceptional service. This is your chance to shine and demonstrate how you align with our mission!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our amazing team!

We think you need these skills to ace Technical Repair Engineer

Customer Service Skills
ACS Qualifications (CCN1, CENWAT, CKR1 & HTR1)
NVQ or C&G in Plumbing or Heating
Fault Finding and Diagnosis
Electrical Knowledge
Wiring Skills
Experience with S-plan, Y-plan and Combination Systems

Some tips for your application 🫡

Show Your Passion for Energy:When writing your application, let your enthusiasm for the energy sector shine through. We want to see how you connect with our mission of creating a greener future and how your values align with ours.

Highlight Relevant Experience:Make sure to detail your experience with different boilers and heating systems. We’re looking for someone who can hit the ground running, so showcase your qualifications and any specific projects that demonstrate your skills.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your background makes you a perfect fit for the Technical Repair Engineer role at British Gas.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Role, Inc.

Know Your Stuff

Make sure you brush up on your technical knowledge, especially around boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as your ACS qualifications. This will show that you're not just a candidate, but a knowledgeable professional who can hit the ground running.

Customer Experience is Key

Since this role is all about providing outstanding customer service, think of examples from your past where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your dedication to customer satisfaction.

Show Your Passion for Sustainability

British Gas is focused on creating a greener future, so be prepared to talk about your views on sustainability and how you can contribute to their mission. Whether it's through energy efficiency or innovative tech, showing your enthusiasm for making a positive impact will resonate well with the interviewers.

Ask Thoughtful Questions

Interviews are a two-way street, so come armed with questions that show your interest in the company and the role. Ask about the team dynamics, support for engineers, or how they measure success in customer service. This not only shows your engagement but also helps you determine if this is the right fit for you.