SERM Medical Director

Provides in-depth medical/scientific expertise in the safety evaluation and risk management of key GSK assets or in clinical development and/or the post‑marketing setting. Ensures scientifically sound review and interpretation of data and management of safety issues and escalates safety issues identified through the safety review process to senior management and safety governance as appropriate. Makes recommendations for the further characterization, management, and communication of safety risks.

Key Responsibilities

• Scientific/Medical Knowledge PV Expertise: Leads Pharmacovigilance and Risk Management Planning and develops strategy for approach to evaluation of issues in the clinical matrix. Leads the safety component of global regulatory submissions. Expert evaluation skills and analytical thinking for literature review, clinical data synthesis, analysis and interpretation. Demonstrated track record of quality decision making and creative problem resolution, based on assessment of all relevant supporting and conflicting information/factors and understanding of the wider context. Demonstrates highly developed multi‑tasking skills, ability to prioritise tasks and consistently delivers on deadlines, with high performance standards for quality. Explores positions and alternatives to reach mutually beneficial agreements and solutions.
• Cross‑functional Matrix team leadership: Leads safety governance by development of safety strategy and its execution for products in clinical development and post‑marketing settings. Anticipates, detects and addresses product safety issues (e.g., product incidents) and ensures that risk‑reduction strategies are implemented appropriately. Facilitates safety governance/SRTs in the clinical development and post‑marketing settings by assisting in the establishment and operation of cross‑functional teams in any SERM to detect and address product safety issues and ensures that risk‑reduction strategies are implemented appropriately in clinical study protocols and/or product labelling. Represents GSK on cross‑functional Clinical Matrix Teams and/or Project Teams. Leads cross‑functional ad hoc teams to address urgent and important product safety issues. Leads or participates in cross‑functional process initiatives and/or Process Workstreams to drive efforts to improve adherence to regulations, data standards, quality and efficiency. Authors/participates in written standard updates (e.g., SOPs) to ensure policies and regulations are being adhered to correctly and consistently. Accountable for the escalation of issues and communication on safety matters (e.g., GSB, CHSLC, GLC, QPPV). Builds strong working relationships and displays excellent leadership skills on safety issues whilst working in a matrix team, with a demonstrated ability to lead a team in a matrix setting. Ability to coach and mentor others.
• Communications (verbal, written) and Influencing (internal PV Governance and External LTs): Leads presentations on recommendations or safety issues to senior staff members at the GSK Senior Governance Committees. Has the skillset to interact with confidence, credibility, and influence at all levels of the GSK organisation. In addition, is expected to represent GSK and contribute to safety related discussions at meetings with regulatory authorities, outside consultants and other companies such as licensing partners. Leads cross‑functional process improvement team within GSK. Thinks tactically/strategically and takes account of the internal and external environment when considering safety issues and changes to SERM processes or business improvements. Contributes to development of long–term strategy for clinical programs. Regularly contributes innovative ideas to address new issues or improve approaches to existing operations. Leads inspection readiness and prepared as needed to support audits/inspections. Excellent communication (verbal, written) and influencing (internally and externally) skills.

Basic Qualification

• Medical degree
• Completion of a formal postgraduate clinical training, residency or specialty training
• Advanced experience in the Pharmaceutical or Biotech industry working in Pharmacovigilance, or Drug Safety
• Significant pharmacovigilance experience relating to Safety Evaluation and Risk Management, encompassing both clinical development and post‑marketing activities
• Experience with Signal Detection and safety surveillance
• Knowledge/experience of international pharmacovigilance requirements (e.g., ICH, GVP modules, CIOMS initiatives) and drug development and approval processes.
• Experience working in large matrix organisations

Preferred Qualification

• Experience leading cross‑functional safety governance or Senior Review Teams.
• Experience with safety databases, safety systems configuration or validated computerized systems.
• Project or change management experience within regulated environments.
• Experience engaging with regulatory authorities or external safety working groups.
• Track record mentoring or managing scientific colleagues in safety roles.
• Completion of advanced specialty training, fellowship or country‑equivalent higher‑level qualification in infectious disease/HIV leading to recognition as a medical specialist through formal certification, board certification or country‑specific professional designation.

What you will gain

You will expand your influence across global safety operations and develop skills in safety strategy, regulatory interactions and cross‑functional leadership. The role gives you the chance to shape processes that protect patients and to grow your career within a global organisation committed to scientific rigour and collaboration.

Working model

This role is hybrid, based in the United Kingdom. You will be expected on site for key meetings, governance activities and team collaboration. Remote working is supported to balance focus time and effective stakeholder engagement.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.