At a Glance
- Tasks: Manage neighbourhood properties, assist with customer visits, and investigate tenancy issues.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Competitive salary, flexible working, and a supportive work environment.
- Other info: Hybrid role with opportunities for career growth and community engagement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and ability to travel across regions.
The predicted salary is between 35809 - 41593 £ per year.
Salary: £35,809 to £41,593 per annum (pro rata)
Location: Plymouth, St Budeaux Estate - hybrid working arrangement
Hours: 18 hours per week
Contract Type: Permanent
We’re looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You’ll assist centrally based teams by completing customer visits, viewing and sign‑up appointments, and identifying and investigating tenancy breaches and reports of anti‑social behaviour.
Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We’ll look to you to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You’ll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You’ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
This is a hybrid role with a base location at our office in Plymouth, St Budeaux Estate. Candidates will be expected to work primarily from the office, as well as travel across the local region as and when required. Flexible working options considered.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
