Business Analyst – AI Product Development in London

This role is graded as: Senior Associate – Regulatory.

About the FCA and team:

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the AI Product Development department scopes and shapes AI solutions across the FCA and helps manage the organisation-wide pipeline of AI initiatives, ensuring work is prioritised, well-defined and aligned to strategic outcomes.

Role responsibilities:

• Identify and shape high value opportunities for applying AI across the organisation, enabling smarter and more effective regulatory outcomes to maximise impact.
• Facilitate structured discovery workshops with stakeholders to surface pain points, map processes and pinpoint where AI can deliver meaningful improvements that increase efficiency.
• Translate business challenges into clear functional and non-functional requirements, working collaboratively with technical teams to design AI enabled solutions that meet real needs.
• Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest impact projects for maximum value.
• Contribute to the organisation’s wider AI adoption strategy through insight, stakeholder engagement, and evidence-based recommendations to guide direction.
• Advocate best practice in business analysis, promoting consistency, quality and knowledge sharing across the department to develop capability.
• Gain experience delivering experimental and innovative projects that address real world challenges such as financial crime and consumer protection to create tangible outcomes.
• Build a distinctive skill set at the intersection of AI, data, technology and regulation within a collaborative, learning focused environment to support career growth.

Skills required:

Minimum:

• Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner.
• Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies.
• Knowledge of artificial intelligence, particularly in areas such as large language models, agentic AI, or prompt engineering.

Essential:

• Solid understanding of core Business Analysis techniques, including user journey mapping, process mapping, requirements gathering and the ability to design and facilitate collaborative workshops.
• Effective interpersonal skills with the ability to build and maintain relationships across a diverse range of stakeholders.
• Ability to work through complex problems, identifying underlying issues and opportunities for improvement.
• A pragmatic approach that can adjust to changing priorities, with the ability to manage multiple tasks and make balanced decisions informed by evidence, stakeholder perspectives and organisational context.

Benefits:

• 25 days annual leave plus bank holidays.
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

Our values & culture:

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach:

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline:

• Advert Closing: 19 July at 11:59pm.
• CV Review/Shortlist: 21 July.
• First Stage Interviews W/C: 27 July.
• Second Stage Interviews W/C: 3 August.

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.