Inbound Call Centre Advisor - Customer Care in Halifax

Inbound Call Centre Advisor - Customer Care in Halifax

Halifax Full-Time 26228 - 26228 Β£ / year (est.) No working from home possible
Role, Inc.

At a Glance

  • Tasks: Handle inbound calls and provide top-notch customer service in a busy contact centre.
  • Company: Role, Inc. is a dynamic company based in Halifax with a 24/7 operation.
  • Benefits: Competitive salary, quarterly bonuses, and additional perks.
  • Other info: Office-based role with training provided and opportunities for growth.
  • Why this job: Join a supportive team and develop your skills in a fast-paced environment.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 26228 - 26228 Β£ per year.

Role, Inc. in Halifax is seeking a Call Centre Advisor to join a 24/7/365 Contact Centre.

You will handle a high volume of inbound calls, provide exceptional customer service, and support operations with email and administrative tasks.

Training runs 6–8 weeks, 09:00–17:00 for first six weeks.

The role requires you to be office-based in Halifax, living within commutable distance. Salary is Β£26,228 pro-rated based on hours, with a quarterly bonus and additional benefits.

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Inbound Call Centre Advisor - Customer Care in Halifax employer: Role, Inc.

Lotus Cars is an exceptional employer, offering a dynamic work environment at our state-of-the-art manufacturing facility in Hethel, where innovation meets tradition. With a strong focus on employee growth, we provide access to a comprehensive benefits package including a company car scheme, private healthcare, and a future-proof pension, all while fostering a culture of respect, ambition, and collaboration. Join us to be part of a pioneering team that not only crafts world-class sports cars but also champions diversity and inclusion as core values.

Role, Inc.

Contact Details:

Role, Inc. Recruitment Team

We think you need these skills to ace Inbound Call Centre Advisor - Customer Care in Halifax

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Empathy
Customer Service Skills