Technical Repair Engineer in Croydon

Technical Repair Engineer in Croydon

Croydon Full-Time 47303 - 64400 £ / year (est.) No working from home possible
Role, Inc.

At a Glance

  • Tasks: Join our team to provide top-notch service and repair for energy systems.
  • Company: British Gas, a leader in sustainable energy solutions.
  • Benefits: Competitive salary, flexible rewards, and support for your well-being.
  • Other info: Join a supportive team focused on your personal and professional growth.
  • Why this job: Make a real impact on sustainability while growing your career.
  • Qualifications: ACS qualifications and experience in plumbing or heating required.

The predicted salary is between 47303 - 64400 £ per year.

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.

About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.

About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £47,303 plus up to 6.4k London weighting allowance (Dependent on area) with uncapped OTE - £64,400 (Including LWA) is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.

Here's what we’re looking for:

  • A natural dedicated focus on providing outstanding customer experience on every visit
  • Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
  • NVQ, C&G or equivalent in plumbing or heating
  • 3 year’s qualified experience of fault finding and diagnosis
  • Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Technical Repair Engineer in Croydon employer: Role, Inc.

At British Gas, we are more than just an energy provider; we are a community dedicated to creating a greener future. As a Technical Repair Engineer, you will benefit from a supportive work culture that prioritises your personal and professional growth, alongside competitive salaries and flexible rewards tailored to your needs. Join us in making a meaningful impact while enjoying the camaraderie of a team that values your contributions and well-being.

Role, Inc.

Contact Details:

Role, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Repair Engineer in Croydon

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role at British Gas. Personal connections can make all the difference!

Tip Number 2

Prepare for the interview by brushing up on your technical knowledge and customer service skills. Think of real-life examples where you’ve gone above and beyond for a customer. We want to see how you embody our commitment to outstanding service!

Tip Number 3

Show your passion for sustainability! Be ready to discuss how you can contribute to making the UK greener and more energy efficient. We love candidates who share our vision for a better future!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources there to help you prepare for the recruitment process.

We think you need these skills to ace Technical Repair Engineer in Croydon

Customer Service Skills
ACS Qualifications (CCN1, CENWAT, CKR1 & HTR1)
NVQ or C&G in Plumbing or Heating
Fault Finding and Diagnosis
Electrical Knowledge
Wiring Skills
Experience with S-plan, Y-plan and Combination Systems

Some tips for your application 🫡

Show Your Passion for Energy:When writing your application, let your enthusiasm for the energy sector shine through. We want to see how you connect with our mission of creating a greener future and how your values align with ours.

Highlight Relevant Experience:Make sure to detail your experience with fault finding and diagnosis, especially with different boilers and heating systems. We’re looking for someone who can hit the ground running, so showcase your skills and qualifications clearly!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Technical Repair Engineer role. We appreciate when candidates take the extra step to show they understand what we’re all about.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Role, Inc.

Know Your Tech

Brush up on your knowledge of different boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as any specific technologies you've worked with. This will show that you're not just qualified, but also passionate about the role.

Customer Experience is Key

Prepare examples of how you've provided outstanding customer service in previous roles. Think about challenging situations you've faced and how you resolved them. This will demonstrate your dedication to putting customers first, which is crucial for this position.

Show Your Commitment to Sustainability

Since British Gas is focused on a greener future, be ready to discuss your views on sustainability and how you can contribute to their mission. Share any relevant experiences or ideas you have about energy efficiency and reducing carbon footprints.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how the company supports its engineers. It shows you're genuinely interested in the role and the company culture.