At a Glance
- Tasks: Be the face of iSmash, helping customers with tech solutions and driving sales.
- Company: Join iSmash, the UK's leading tech repair brand with a fun, supportive culture.
- Benefits: Earn £26,041.60 plus commission, enjoy 21 days holiday, and great perks.
- Other info: Clear career paths into various roles and a vibrant team environment.
- Why this job: Make a real impact by reducing tech stress for customers every day.
- Qualifications: Passion for tech, sales experience, and a customer-focused attitude required.
The predicted salary is between 26041 - 26041 £ per year.
Sales Assistant – £26,041.60 + commission
Store Location: Croydon
Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile. You will report to the in-store manager.
What will be my responsibilities in this job?
- Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
- Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
- Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
- Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
- Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
- Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.
What are the requirements for this position?
- A passion for tech and gadgets.
- Sales experience.
- Customer-focused attitude.
- Flexibility and a team-player mindset.
What makes us different?
- Earn a good living: £26,041.60 base salary plus commission.
- Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
- Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
- Work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join a fun, supportive culture with an annual awards party.
About iSmash
Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.
iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide. We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.
Ready to help us create a world without #techstress? Apply now!
Tech-Savvy Sales Assistant — Commission & Career Growth in Croydon employer: Role, Inc.
At iSmash, we pride ourselves on being an excellent employer, offering a vibrant work culture in Croydon where tech enthusiasts can thrive. With competitive salaries, commission opportunities, and clear career progression paths into various roles, we ensure our employees feel valued and supported. Our commitment to work-life balance, alongside great perks like increasing holiday allowances and a fun, inclusive environment, makes iSmash a fantastic place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Tech-Savvy Sales Assistant — Commission & Career Growth in Croydon
✨Tip Number 1
Get to know the company! Before your interview, dive into iSmash's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about reducing tech stress for customers.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. We want to see your passion for tech and how you can help customers find the right solutions. Role-play with a friend if you need to!
✨Tip Number 3
Be ready to share your experiences! Whether it’s past sales roles or tech-related jobs, we want to hear how you’ve made a difference. Use specific examples to show us your customer-focused attitude and team-player mindset.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged and interested in the role. Ask about career growth opportunities or what a typical day looks like at iSmash. It’ll help you stand out and show your enthusiasm!
We think you need these skills to ace Tech-Savvy Sales Assistant — Commission & Career Growth in Croydon
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your love for tech and gadgets in your application. We want to see how your enthusiasm can help reduce tech stress for our customers!
Tailor Your Experience:When writing your application, connect your previous sales experience to the role. Share specific examples of how you've driven sales or provided excellent customer service.
Keep It Neat and Tidy:Just like we keep our store looking sharp, your application should be well-organised and free of errors. A clean, professional presentation goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Role, Inc.
✨Know Your Tech
Brush up on the latest tech trends and products, especially those related to smartphones and accessories. Being able to discuss popular devices or recent tech news will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare examples of your past sales experiences where you successfully met targets or helped customers find the right solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your customer-focused attitude.
✨Demonstrate Team Spirit
iSmash values a team-player mindset, so be ready to share instances where you've collaborated effectively with others. Discuss how you’ve supported colleagues in achieving common goals or how you’ve contributed to a positive work environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, career growth opportunities, or the specific challenges faced by the sales team. This shows your genuine interest in the role and helps you assess if iSmash is the right fit for you.
