At a Glance
- Tasks: Join our team to provide same-day boiler fixes and exceptional customer service.
- Company: British Gas, a leader in energy innovation and sustainability.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Other info: Join a supportive team focused on your growth and career development.
- Why this job: Make a real impact on customers' lives while contributing to a greener future.
- Qualifications: ACS qualifications and experience in plumbing or heating required.
The predicted salary is between 47303 - 64400 £ per year.
Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.
About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.
About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £47,303 plus up to 6.4k London weighting allowance (Dependent on area) with uncapped OTE - £64,400 (Including LWA) is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here's what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
- NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Service & Repair Engineer — Same‑Day Boiler Fix in Croydon employer: Role, Inc.
At British Gas, we are more than just an energy provider; we are a community dedicated to creating a sustainable future. As a Service & Repair Engineer, you will benefit from a supportive work culture that prioritises your personal and professional growth, alongside competitive salaries and flexible rewards tailored to your needs. Join us in making a real difference while enjoying the camaraderie of a team that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Repair Engineer — Same‑Day Boiler Fix in Croydon
✨Tip Number 1
Get to know the company! Research British Gas and their mission. When you understand their values and goals, you can tailor your conversations to show how you fit into their vision of a greener future.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to service and repair engineering. Think about your past experiences and how they align with British Gas' commitment to outstanding customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and being part of something bigger.
We think you need these skills to ace Service & Repair Engineer — Same‑Day Boiler Fix in Croydon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how fired up you are about making a difference in energy and customer service. Share your experiences that align with our mission of creating a greener future.
Tailor Your CV:Make sure your CV is tailored to the Service & Repair Engineer role. Highlight your ACS qualifications and relevant experience with different boilers and heating systems. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’d be a great fit for our team. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company there.
How to prepare for a job interview at Role, Inc.
✨Know Your Stuff
Make sure you brush up on your ACS qualifications and any relevant experience with different boiler systems. Be ready to discuss specific scenarios where you've successfully diagnosed and repaired issues, as this will show your expertise and confidence in the role.
✨Customer Experience is Key
Since providing outstanding customer service is a priority, think of examples from your past roles where you went above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your dedication to customer satisfaction.
✨Show Your Passion for Sustainability
British Gas is all about creating a greener future, so be prepared to talk about your views on sustainability and how you can contribute to their mission. This could include discussing any relevant projects or initiatives you've been involved in that align with their goals.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, support systems, and growth opportunities within British Gas. This shows you're genuinely interested in the company and eager to be part of their journey.
