At a Glance
- Tasks: Be the face of iSmash, helping customers with tech solutions and driving sales.
- Company: Join iSmash, the UK's leading tech repair brand with a fun, supportive culture.
- Benefits: Earn £26,041.60 plus commission, enjoy 21 days holiday, and great perks.
- Other info: Clear career paths and a vibrant team await you at iSmash.
- Why this job: Make a real impact by reducing tech stress for customers every day.
- Qualifications: Passion for tech, sales experience, and a customer-focused attitude required.
The predicted salary is between 26041 - 26041 £ per year.
Store Location: Croydon
Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile.
You will report to the in-store manager.
What will be my responsibilities in this job?
- Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
- Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
- Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
- Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
- Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
- Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.
What are the requirements for this position?
- A passion for tech and gadgets.
- Sales experience.
- Customer-focused attitude.
- Flexibility and a team-player mindset.
What makes us different?
- Earn a good living: £26,041.60 base salary plus commission.
- Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
- Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
- Work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join a fun, supportive culture with an annual awards party.
About iSmash: Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.
iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide. We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.
Ready to help us create a world without #techstress? Apply now!
Sales Assistant - Croydon employer: Role, Inc.
At iSmash, we pride ourselves on being an excellent employer, offering a competitive salary of £26,041.60 plus commission, alongside a supportive work culture that values diversity and inclusion. Our employees enjoy clear career progression opportunities, generous holiday allowances, and a fun, team-oriented environment that celebrates achievements through annual awards. Join us in Croydon and be part of a mission to reduce tech stress while thriving in a dynamic and innovative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Croydon
✨Tip Number 1
Get to know the company! Before your interview, dive into iSmash's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about reducing tech stress for customers.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Be ready to demonstrate your customer-focused attitude and how you can drive sales while keeping things fun and engaging.
✨Tip Number 3
Bring your passion for tech to the table! Share your favourite gadgets or experiences with tech repairs. This will help us see your enthusiasm and how you can connect with our customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your professionalism and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Sales Assistant - Croydon
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your love for tech and gadgets in your application. We want to see that you’re genuinely excited about helping customers with their tech needs!
Tailor Your Experience:When writing your application, connect your previous sales experience to the role. Share specific examples of how you've driven sales or provided excellent customer service in the past.
Keep It Neat and Tidy:Just like we keep our stores clean and organised, make sure your application is well-structured and free of typos. A tidy application reflects your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the iSmash team!
How to prepare for a job interview at Role, Inc.
✨Know Your Tech
Brush up on the latest tech trends and products, especially those related to smartphones and accessories. Being able to discuss popular devices or recent innovations will show your passion for tech and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about specific situations where you exceeded targets or provided exceptional customer service, as this aligns perfectly with the responsibilities of a Sales Assistant.
✨Practice Customer Interactions
Role-play common customer scenarios with a friend or family member. This will help you feel more comfortable greeting customers, answering questions, and providing expert advice during the interview, which is crucial for making a great first impression.
✨Emphasise Team Spirit
iSmash values a team-player mindset, so be ready to discuss how you've collaborated with others in past jobs. Share stories that highlight your flexibility and willingness to support your colleagues, as this will resonate well with the company culture.
