Engagement Lead in London

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.

Role Context - About The Team

The Digital and Technology (D&T) Business within British Council plays a crucial role in driving digital transformation and technological innovation across the organisation. D&T is responsible for developing and implementing digital and technology strategies that align with the British Council’s mission, goals, and regulatory requirements. Operating on a global scale, D&T ensures that all technological initiatives and systems are efficient, secure, and accessible to all stakeholders, irrespective of their geographical location. It leads efforts in areas such as data management, software development, cybersecurity, IT infrastructure, and digital services, ensuring seamless operations and service delivery across the organization.

Role Purpose - The Job:

The primary purpose of this role is to define, develop and implement employee engagement policies, frameworks, and toolkits in D&T, which inspire employees to succeed and perform at their best and also support the delivery of the D&T and British Council corporate plan. In addition, this role will be responsible for supporting the coordinating and reporting on EDI initiatives across the department.

Accountabilities

• Leadership & Management: Leads on the design, development, and implementation of the D&T engagement strategy. Works with the D&T Director and Senior leadership Team to define and develop employee engagement policies and frameworks. Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities. Determines work plans and coordinates input from others to meet specific objectives.
• Strategy and/or Planning: Devises analytical approaches to understand complex employee engagement and inequality. Leads on planning and implementing strategies and activities in support of the employee experience. Plans work activities based on current and future business needs.
• Relationship and Stakeholder Management: Consults closely with internal customers and other stakeholders to understand current and future business needs. Liaises with Internal Comms on delivering D&T campaigns. Develops peer/personal networks within and outside the BC to enhance own knowledge and expertise. Provides expert professional advice, support, and challenge to internal customers and other stakeholders.
• Commercial and/or Financial Management: Monitors and analyses the effectiveness of employee engagement and diversity initiatives, defining metrics and measuring results. Ensures that all D&T employee engagement and diversity activities are aligned with business priorities.
• Service Improvement: Consults closely with internal customers to ensure the services and advice provided meet business demands. Provides specialist, functional expertise advice or ideas into the development and implementation of D&T change projects.
• Professional Services Expertise: Applies advanced knowledge of employee engagement specialism to solve complex business issues. Provides specialist, functional expertise advice or ideas into the development and implementation of D&T change projects. Provides expert professional advice, support, and challenge to internal customers.
• Sector/Subject Expertise: Supports diversity initiatives, advises on best practice, and ensures D&T policies, processes, procedures, and key activities reflect this.
• Consultancy, Analysis, and Problem Solving: Devises analytical approaches to understand complex employee engagement and diversity opportunities. Provides specialist, functional expertise advice or ideas into the development and implementation of D&T change projects. Consults closely with internal customers and other stakeholders to understand current and future business needs and plans work activities accordingly.

Requirements Of The Role

• A track record of effective employee engagement initiatives.
• Communication Methodologies for Global Audiences.
• Deep understanding of all communication & engagement channels.
• Degree level or equivalent experience in Social Science & other business-related areas or Communications & Marketing.

Closing Date: Applications will close at 21:59 on 24 May UK Time. You must have the legal right to work in the listed locations at the time of application.

Important Information:

• Contract type: Indefinite Contract
• Pay band: 8
• Annual Salary: £38,820 onwards plus London Market allowance of £3,300 if London-based
• Location: UK – (London, Cardiff, Edinburgh, Belfast). This role is open to candidates based in all UK locations and on a permanent homeworking basis for staff already on permanent homeworking contracts.

Please note that candidates must have the pre-existing, legal right to work in the listed locations at the time of application. Mobility/relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org