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For Companies At a Glance
- Tasks: Engage customers with music products and deliver exceptional service in-store and online.
- Company: Join Roland, a leader in electronic musical instruments, known for its supportive and friendly culture.
- Benefits: Enjoy a competitive benefits package and opportunities for personal development.
- Why this job: Combine your passion for music with sales in a vibrant showroom atmosphere.
- Qualifications: Must have a strong interest in music, play to Grade 5 standard, and possess retail experience.
- Other info: Be part of exciting events and workshops, showcasing the latest music technology.
The predicted salary is between 24000 - 42000 ÂŁ per year.
Specialism: Synth and Hi Tech
Based: Roland Showroom on Denmark Street, London
Reports to: Roland London Store Manager
Hours: Full Time
THE COMPANY:
Roland Europe Group Ltd is a world leader in the design, manufacture and distribution of electronic musical instruments including keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You will be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone. At Roland, you will find a friendly, down-to-earth atmosphere. You will work for a company with global activities, but it doesn’t feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match.
THE POSITION:
Do you have a passion for music and a desire to share your enthusiasm with others? Do you play to a good standard? Do you have a solid understanding of current music technology? Can you deliver fantastic customer experiences, in store, on the phone or online —and great results—working alongside an experienced retail team? If you can answer “yes” to all of the above, we want to hear from you.
As a Roland Store Product Specialist, your job is to take someone’s aspirations and turn them into reality by showing them the perfect products from Roland, BOSS or V-MODA, through demonstrations, via instore and online events with product “gurus” or artists, and through regular social media activity.
We’re looking for a Roland Store Product Specialist who really understands customers and can help find the perfect solution to their needs, particularly in relation to synth, dance and DJ products. Knowledge around current products and related technologies is important. Events, workshops or 1-2-1 discussions — whether online or instore—are a key part of attracting customers to the Roland Store. Whether livestreaming, offering hints, tips and advice, or hosting an instore event with a local artist, your ability to deliver exciting events, presentations or engaging conversations for customers is essential; you need to be as comfortable in front of the camera, or on the telephone as you are face-to-face in the store.
You will, of course, be an accomplished and skilled salesperson, with a desire to grow the retail business while consistently delivering Roland’s high standards of customer service. You will also need to perform the usual requirements of running a retail store; from presentation to stock control, to regular reporting.
EXPERIENCE, SKILLS & QUALIFICATIONS REQUIRED:
- The ability to deliver a fantastic customer-focused experience in a busy environment, whether online or offline, resulting in sales growth.
- A strong interest in music, with the ability to play piano/keys to the equivalent of Grade 5 standard.
- A good understanding of music technology—particularly synthesizers and keyboards as well as the ability to absorb new information readily and easily; and be able to pass this knowledge on to others.
- Sales experience, ideally in a retail environment.
- The communication skills to comfortably converse, build relationships and interact appropriately with individuals, customers, and the wider Roland/BOSS team at all levels.
- The ability to react to challenges while remaining calm.
- The confidence and organisational skills to manage all aspects of a busy retail environment.
THE PACKAGE:
Competitive benefits package
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Roland London Store Product Specialist employer: Roland Europe Group
Contact Detail:
Roland Europe Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roland London Store Product Specialist
✨Tip Number 1
Familiarise yourself with Roland's product range, especially synthesizers and keyboards. Being able to discuss specific products and their features will show your passion and knowledge during any interactions.
✨Tip Number 2
Engage with the music community online. Join forums or social media groups related to music technology and synthesizers. This will not only enhance your understanding but also help you network with potential customers and industry professionals.
✨Tip Number 3
Practice your presentation skills. Whether it's through livestreams or in-store events, being comfortable in front of an audience is crucial. Consider hosting small sessions for friends or family to build your confidence.
✨Tip Number 4
Stay updated on current trends in music technology. Follow relevant blogs, podcasts, or YouTube channels to ensure you're knowledgeable about the latest developments, which will impress both customers and your future team.
We think you need these skills to ace Roland London Store Product Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roland London Store Product Specialist. Highlight your passion for music and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job description. Emphasise your knowledge of synthesizers, keyboards, and customer service experience in retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for Roland's products and your ability to engage customers. Mention specific examples of how you've delivered excellent customer experiences in the past.
Showcase Your Musical Skills: If you play an instrument, mention it! Include details about your proficiency level, especially if you can play to at least Grade 5 standard. This will demonstrate your genuine interest in music technology.
How to prepare for a job interview at Roland Europe Group
✨Show Your Passion for Music
Make sure to express your enthusiasm for music during the interview. Share your experiences with playing instruments, especially synthesizers and keyboards, as this will resonate well with the interviewers at Roland.
✨Demonstrate Product Knowledge
Familiarise yourself with Roland's products, particularly in the synth and hi-tech categories. Be prepared to discuss current trends in music technology and how these products can enhance a musician's experience.
✨Engage with Customer Experience Scenarios
Prepare to discuss how you would handle various customer interactions, both in-store and online. Highlight your ability to create engaging experiences and how you would approach events or workshops to attract customers.
✨Exhibit Strong Communication Skills
Since the role involves interacting with customers and team members, practice articulating your thoughts clearly. Show that you can build relationships and communicate effectively, whether face-to-face, on the phone, or through social media.
