At a Glance
- Tasks: Lead a global IT support team and ensure seamless employee support across multiple regions.
- Company: Join Roku, a leading tech company known for innovation and excellence.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in IT operations while driving automation and self-service solutions.
- Qualifications: Proven experience in IT leadership and strong problem-solving skills.
The predicted salary is between 70000 - 90000 £ per year.
Roku is seeking a senior IT leader to manage a distributed employee IT support team across EMEA and India.
You will own incident response, onboarding/offboarding, and executive support, delivering high-quality, global coverage.
The role emphasizes driving a follow-the-sun support model, setting SLAs, and partnering with security, People, and Finance to scale IT operations while moving toward automation and self-service.
#J-18808-Ljbffr
Global IT Support Leader – Self-Serve & 24/7 Coverage in Cambridge employer: Roku
Roku is an excellent employer, offering a dynamic work environment in Cambridge that fosters collaboration and innovation. With a strong emphasis on work-life balance and comprehensive health benefits, employees are encouraged to grow their skills while contributing to the development of cutting-edge technology. The hybrid work model allows for flexibility, making it an attractive place for those seeking meaningful and rewarding employment.
