At a Glance
- Tasks: Support clients in navigating the new advertising landscape and drive engagement.
- Company: Join Roku, a leader in modern advertising with a collaborative culture.
- Benefits: Enjoy flexible work options, comprehensive health benefits, and support for personal growth.
- Other info: Dynamic, fast-paced environment with opportunities for career advancement.
- Why this job: Be at the forefront of advertising innovation and make a real impact on client success.
- Qualifications: 3+ years in account management with strong communication and organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
About the Team
We work collaboratively to support clients, ensuring they understand the new world of advertising, make decisions that support their goals, and drive advertiser engagement.
About the role
The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences. In this new world, Roku has re‑written the rules of modern advertising, and we need an expert who can partner with brands and show them how to best leverage this new advertising platform across Mexico. The successful candidate will be a vital link between our clients and Roku's campaign delivery teams, requiring passion for data, process, and customer success, and will enjoy aligning closely with other cross‑functional groups. You will help the sales team maximize strategic solutions, directly impacting our ability to deliver and exceed on client marketing and advertising objectives. This position requires strong communication skills and attention to detail in a fast‑paced sales environment. As we look to grow our advertising strategy within Mexico, you will play a key role in translating customer advertising objectives into data‑driven, effective advertising packages.
What you will be doing
- As an Account Manager on the Media & Entertainment vertical, you will work to support the UK ad sales team on our Media & Entertainment client business.
- Account team members at Roku are involved in each step of the sales cycle, from planning & presale to launch, execution, reporting & billing, serving as the lead day‑to‑day POC for advertiser direct and/or ad agency relationships on campaign management.
- Pro‑actively manage renewal for current clients.
- Partner closely with ad operations & other business operations teams on campaign activations & optimizations.
- Frequent monitoring & reporting campaign status to key stakeholders – including external and internal campaign updates, recaps & useful insights, screengrabs, and video captures.
- Ensure on‑time & ease of launch for clients for all product offerings.
- Serve as the liaison between the client, Roku creative services, and ad operation teams – support Roku best practices & ad guidelines on design and approach for assets.
- Provide regular campaign updates to clients and internal stakeholders, ensuring all parties remain informed and aligned on timelines.
- Present insights, data & campaign metrics during client meetings.
- Support Roku billing efforts for our clients from invoice to payout.
We're excited if you have:
- 3+ years’ experience in account management/client services at an ad tech company, entertainment/media brand, social media platform or media planning at an agency.
- Experience in display and video advertising with a premium publisher or agency, programmatic video executions and workflows, working in or trading within DSP platforms.
- Experience with report creation and interpretation via Salesforce, Excel, PowerPoint & Tableau.
- Must be a highly organized self‑starter with strong ownership mentality, proactive communication skills, and the ability to manage multiple priorities in a fast‑paced environment.
- A growth mindset with a passion for learning & development.
- Be comfortable in the grey.
- Bring a positive demeanor and an intrapreneurial spirit knowing the functionality of the job today could be vastly different than yesterday and tomorrow.
- Strong desire for collaboration, creative brainstorms, and proactive client engagement.
- Familiar with commercial digital ad serving tools for video and display.
- Analytical, project management, deadline‑driven, and process‑oriented personality.
- Self‑starter, comfortable working in a fast‑paced, growing environment.
- Located in London, UK.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
Account Manager employer: Roku
Roku is an exceptional employer that champions a collaborative and inclusive work culture, particularly for the Account Manager role in London. With a strong focus on employee growth and development, Roku offers comprehensive benefits including mental health support, flexible working arrangements, and opportunities to engage with innovative advertising solutions in a fast-paced environment. Employees are encouraged to thrive in their roles while enjoying a supportive atmosphere that values creativity and proactive client engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the advertising and media space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Account Manager role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past campaigns and successes. Use data and metrics to highlight your impact. This will not only impress potential employers but also give you confidence during interviews.
✨Tip Number 3
Prepare for those interviews! Research Roku’s advertising strategies and be ready to discuss how you can contribute. Think of examples from your experience that align with their needs, especially around client engagement and campaign management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Roku team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion for Advertising:When writing your application, let us see your enthusiasm for the advertising world! Mention any relevant experiences or projects that highlight your understanding of modern advertising trends, especially in the context of streaming and digital platforms.
Be Data-Driven:Since this role involves a lot of data interpretation, make sure to showcase your analytical skills. Include examples of how you've used data to drive decisions or improve campaign performance in your previous roles.
Highlight Your Communication Skills:Strong communication is key for this position. In your application, share instances where you effectively communicated with clients or cross-functional teams, ensuring everyone was aligned and informed throughout a project.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements and responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
How to prepare for a job interview at Roku
✨Know Your Stuff
Before the interview, dive deep into Roku's advertising platform and its impact on the industry. Familiarise yourself with recent trends in digital advertising, especially in the context of streaming services. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare to discuss how you've effectively managed client relationships in the past. Use specific examples that highlight your ability to convey complex data and insights clearly, ensuring all stakeholders are aligned and informed.
✨Be Data-Driven
Since the role requires a passion for data, come prepared with examples of how you've used data to drive decisions in previous roles. Whether it's through report creation or campaign optimisation, demonstrating your analytical skills will set you apart from other candidates.
✨Embrace Collaboration
Roku values teamwork, so be ready to discuss how you've collaborated with cross-functional teams in the past. Share experiences where your proactive engagement led to successful outcomes, showing that you're not just a self-starter but also a team player who thrives in a collaborative environment.
