At a Glance
- Tasks: Lead a global IT support team and ensure seamless tech support for Roku employees.
- Company: Join Roku, a leading tech company known for innovation and collaboration.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Make a real impact by enhancing IT services for a global workforce.
- Qualifications: Proven IT leadership experience and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Roku, Inc. is seeking a hands-on IT leader to manage a distributed end-user computing and IT support team across EMEA and India.
You will set strategy, coach staff, and drive global, around-the-clock support for Roku employees in offices worldwide.
You will own SLAs, implement runbooks, and partner with security, identity, network, and facilities teams to deliver secure, efficient IT services.
Executive-facing communication is required.
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Global IT Support Manager - Lead Distributed, Follow-the-Sun Tech in Cambridge employer: Roku, Inc.
At Roku, we pride ourselves on being an excellent employer that fosters a collaborative and supportive work environment. As a Senior Technical Services Engineer, you'll have the chance to work with a globally connected IT team, tackling diverse technical challenges while enjoying comprehensive benefits including mental health support and flexible leave policies. Our commitment to employee growth and a culture of innovation ensures that you can make a meaningful impact while advancing your career in a fast-paced, dynamic setting.
