Underwriting Assistant , UK & Ireland Casualty (London)

Job Title: Assistant Underwriter, UK & Ireland Casualty

Entity: Rokstone Underwriting

Department: Underwriting

Location: London/Hybrid

Who We Are

Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure, and iFarm, each contributing to our commitment to redefining industry standards.

Our people are at the heart of Aventum. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives innovation, and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time.

We also believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop.

Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees can tailor their benefits to meet their needs and support their unique goals and ambitions.

Role Summary

We seek a highly organised and motivated Underwriting Assistant to join our UK & Ireland Casualty division. This role supports the underwriting team in the efficient and accurate processing of new and renewal business, with responsibilities spanning data management, policy administration, broker communication, and coordination of internal workflows.

Key Responsibilities

• Provide day-to-day administrative and technical support to casualty underwriters, ensuring timely handling of submissions, quotes, and binders.
• Input and maintain accurate data in underwriting and policy administration systems.
• Assist with pre-bind and post-bind processing, including risk clearance, documentation preparation, and compliance checks.
• Monitor and manage the underwriting inbox, triaging broker queries and allocating to appropriate underwriters.
• Liaise with brokers to obtain missing information and respond to routine enquiries.
• Support the underwriters in compiling and maintaining underwriting files, including risk summaries and audit-ready documentation.
• Help prepare reports and presentations on portfolio performance, premium tracking, and pipeline activity.
• Ensure compliance with internal underwriting guidelines, regulatory requirements, and service-level agreements.
• Contribute to continuous process improvement and assist in project initiatives as needed.

Role Requirements

• Prior experience in an underwriting support, insurance administration, or similar role within general insurance (preferably casualty or liability lines).
• Familiarity with UK & Ireland casualty insurance products and market practices is advantageous.
• Excellent attention to detail, data accuracy, and organisational skills.
• Strong verbal and written communication skills for effective broker and internal interactions.
• Proficiency in Microsoft Office (Excel, Word, Outlook); knowledge of policy admin systems (e.g., Eclipse, Genius, or similar) is beneficial.
• Proactive, adaptable, and capable of working in a fast-paced team environment.

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. We will forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so we work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.