At a Glance
- Tasks: Manage complex liability claims and drive strategic outcomes for clients.
- Company: Join Rokstone Underwriting, a forward-thinking insurance group with a dynamic culture.
- Benefits: Enjoy autonomy, collaboration, and opportunities for personal and professional growth.
- Other info: Embrace a culture of feedback and innovation in a supportive environment.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in claims handling and a passion for continuous learning.
The predicted salary is between 63000 - 77000 £ per year.
This isn’t a job description. It’s your invitation. At Rokstone Underwriting, we don’t hire to fill seats. We bring people in to build something real. We want people to join us on our mission to be the world’s most inspiring insurance group, not by playing it safe but by delivering the unexpected and creating meaningful impact. That means backing ideas early, trusting people to own their work and giving them the space to grow faster than they thought possible.
If you’re looking for rigid career paths or a one-size-fits-all management, Rokstone probably isn’t for you. However, if you do want responsibility from day one, honest feedback and a culture that expects you to speak up, take ownership and keep getting better, then you might just be a great fit.
Some people join us knowing exactly where they want to go. Others figure it out once they’re here. Both work here; the question is, will you?
What You’ll Take On
This is a role for a technically strong claims professional who thrives on complexity, enjoys building trusted relationships and wants to shape outcomes across a diverse international liability portfolio. You'll combine commercial judgement, technical expertise and stakeholder influence to deliver an exceptional claims service while helping drive continuous improvement across the wider function.
- Own a portfolio of complex US and International Liability claims, shaping strategy from first notification through to settlement, recovery and resolution while protecting client and business outcomes.
- Partner with brokers, insureds, reinsurers, legal advisers and claims suppliers to drive timely decisions, manage risk effectively and deliver a market-leading claims experience.
- Use technical expertise to navigate coverage, liability, litigation and reserving challenges, providing clear direction on high-value and sensitive matters.
- Turn claims insight into action by identifying trends, informing underwriting decisions, supporting large loss governance and improving portfolio performance.
- Strengthen the wider claims function through coaching, knowledge sharing and process improvements, helping build a high-performing, accountable and collaborative culture.
What it’s Like to Work Here
Expect high standards and the support to meet them. Expect autonomy (not micromanagement) and the chance to collaborate across teams, brands and borders. Here, your ideas are taken seriously, wherever you sit in the business.
We invest when the right tools don’t exist. We listen when our people say something can be better. And when we win, we make sure the people building the business win too. This is a place where performance matters - but so does enjoyment, curiosity and doing work you are proud of.
Who Thrives at Rokstone?
We don’t expect you to tick every box. Experience helps, but curiosity matters more. If you are willing to learn, take ownership and ask questions when you don’t know the answer, you’re already off to a great start. We look for people who:
- Have experience relevant to the role, whether from a similar position, education or transferable skills
- Confidence in communicating with others and working together
- A mindset focused on learning, improvement and follow-through
- An interest in how things work (and how they could be improved)
If this sounds like you, you sound ready for a new chapter of challenge at Rokstone Underwriting.
Senior Claims Handler Liability employer: Rokstone Underwriting
At Rokstone Underwriting, we pride ourselves on being more than just an insurance group; we are a community that fosters innovation and personal growth. Our culture encourages autonomy and collaboration, allowing you to take ownership of your work while being supported by a high-performing team. With a focus on meaningful impact and continuous improvement, we offer unique opportunities for professional development in a dynamic environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Handler Liability
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Rokstone Underwriting). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Rokstone Underwriting. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Handler Liability
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Rokstone Underwriting.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Rokstone Underwriting. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Rokstone Underwriting
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Rokstone Underwriting to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Rokstone Underwriting, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Rokstone Underwriting's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
