At a Glance
- Tasks: Lead account strategy and collaborate with teams to drive success for Roke and DSTL.
- Company: Join Roke, a dynamic IT services company with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible benefits, and a supportive work environment.
- Other info: Be part of a diverse community that values inclusion and personal growth.
- Why this job: Make an impact by shaping strategies and building partnerships in a creative atmosphere.
- Qualifications: Experience in account management and stakeholder engagement is essential.
The predicted salary is between 36000 - 60000 £ per year.
In this role, you will lead an account team on behalf of the whole Roke business, acting as an enabler and a force multiplier for the activities within individual Business Units. You will own the account strategy definition and will ensure its successful execution by working with representatives from within each of the Roke Business units. Where appropriate, you will lead on the capture of significant or major opportunities in support of the account strategy.
Key Responsibilities
- Act as 'figurehead' for Roke into the DSTL stakeholder community.
- Own the consolidated DSTL account strategy on behalf of the whole business, taking inputs from each business unit, and building a coherent strategy for the long term to align with DSTL’s strategic direction.
- Drive activity to build and share organisational understanding and trust with the DSTL organisation.
- Lead the cross-business account team to deliver against the account strategy.
- Build and maintain strategic industry partnerships aligned with the account.
- Manage internal stakeholders to build and validate account strategy and planning, contributing to the development of our 5 Year Plan.
- Be accountable for critical account metrics - e.g. total revenue, customer satisfaction.
- Highlight significant cross-business unit risks, opportunities and threats within the account, and ensure appropriate resolution.
- Lead major captures in pursuit of opportunities identified by account strategy.
- Liaise with Roke project delivery teams to ensure customer satisfaction across the spectrum of DSTL facing activities.
Knowledge, Skills & Experience
- Credible engaging stakeholders at all levels, and from all backgrounds, within DSTL and within Roke.
- Understanding of Account Management best practices.
- Experience of defining and executing long-term strategies whilst demonstrating incremental near-term success.
- Collaboration across business domains and business areas to enable organisational success.
- Existing understanding of the DSTL organisation and associated network of contacts in MoD and Industry.
- Understanding of broader MoD Research and Development activities, including how S&T activity is commissioned.
- Experience of working in a matrix-organisation account management structure.
- Understanding of both business winning and delivery.
- Understanding of account marketing and communication approaches.
Why You Should Join Us
We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection and Life, Leisure and Entertainment. Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies and techniques that interest them. We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and supports a diverse workforce and those with additional needs.
Security Information
Due to the nature of this position, we require you to be willing and eligible to achieve a minimum of SC clearance. To qualify, the candidate should be a British Citizen and have resided in the UK for the last 5 years for SC.
Account Manager in Romsey employer: Roke
Roke is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation within the National Security sector. With a strong commitment to employee growth, we provide access to flexible benefits, professional development opportunities, and a supportive culture that values diversity and inclusion. Join us in a role where your contributions directly impact project success while being part of a community that shares your passion for technology and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Romsey
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Roke values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Roke might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Roke!
✨Direct Apply to Roke
Let's not forget to apply directly through the Roke website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Account Manager in Romsey
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Roke.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Roke. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Roke
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
