At a Glance
- Tasks: Lead account strategy and collaborate with teams to drive success for Roke and DSTL.
- Company: Join Roke, a dynamic IT services company with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible benefits, and a supportive work environment.
- Why this job: Make an impact by shaping strategies and building partnerships in a creative atmosphere.
- Qualifications: Experience in account management and stakeholder engagement is essential.
- Other info: Be part of a diverse community that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
In this role, you will lead an account team on behalf of the whole Roke business, acting as an enabler and a force multiplier for the activities within individual Business Units. You will own the account strategy definition and will ensure its successful execution by working with representatives from within each of the Roke Business units. Where appropriate, you will lead on the capture of significant or major opportunities in support of the account strategy.
Key Responsibilities
- Act as 'figurehead' for Roke into the DSTL stakeholder community.
- Own the consolidated DSTL account strategy on behalf of the whole business, taking inputs from each business unit, and building a coherent strategy for the long term to align with DSTL’s strategic direction.
- Drive activity to build and share organisational understanding and trust with the DSTL organisation.
- Lead the cross-business account team to deliver against the account strategy.
- Build and maintain strategic industry partnerships aligned with the account.
- Manage internal stakeholders to build and validate account strategy and planning, contributing to the development of our 5 Year Plan.
- Be accountable for critical account metrics - e.g. total revenue, customer satisfaction.
- Highlight significant cross-business unit risks, opportunities and threats within the account, and ensure appropriate resolution.
- Lead major captures in pursuit of opportunities identified by account strategy.
- Liaise with Roke project delivery teams to ensure customer satisfaction across the spectrum of DSTL facing activities.
Knowledge, Skills & Experience
- Credible engaging stakeholders at all levels, and from all backgrounds, within DSTL and within Roke.
- Understanding of Account Management best practices.
- Experience of defining and executing long-term strategies whilst demonstrating incremental near-term success.
- Collaboration across business domains and business areas to enable organisational success.
- Existing understanding of the DSTL organisation and associated network of contacts in MoD and Industry.
- Understanding of broader MoD Research and Development activities, including how S&T activity is commissioned.
- Experience of working in a matrix-organisation account management structure.
- Understanding of both business winning and delivery.
- Understanding of account marketing and communication approaches.
Why You Should Join Us
We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection and Life, Leisure and Entertainment. Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies and techniques that interest them. We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and supports a diverse workforce and those with additional needs.
Security Information
Due to the nature of this position, we require you to be willing and eligible to achieve a minimum of SC clearance. To qualify, the candidate should be a British Citizen and have resided in the UK for the last 5 years for SC.
Account Manager in Romsey employer: Roke
Contact Detail:
Roke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Romsey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those linked to DSTL. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, participate in industry discussions or panels. This not only showcases your expertise but also helps you build credibility within the community. Plus, it’s a great way to get noticed by potential employers like Roke.
✨Tip Number 3
Prepare for interviews by understanding Roke’s business strategy and how it aligns with DSTL. Be ready to discuss how you can contribute to their goals and demonstrate your knowledge of account management best practices. Tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. So, take that step and submit your application today!
We think you need these skills to ace Account Manager in Romsey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and how it aligns with Roke's strategic direction. We want to see how you can be a figurehead for us!
Showcase Your Stakeholder Skills: In your application, emphasise your ability to engage with stakeholders at all levels. Share examples of how you've built trust and understanding in previous roles. This is key for us as we work closely with the DSTL community.
Demonstrate Strategic Thinking: We’re looking for someone who can define and execute long-term strategies. Use your application to illustrate your experience in developing coherent strategies and achieving incremental success. Show us how you can drive our account strategy forward!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Roke
✨Know Your Account Strategy
Before the interview, make sure you understand the key elements of account management and how they apply to Roke's relationship with DSTL. Be ready to discuss how you would define and execute a long-term strategy while achieving short-term wins.
✨Engage Stakeholders Effectively
Demonstrate your ability to engage with stakeholders at all levels. Prepare examples of how you've built trust and understanding in previous roles, especially in complex environments like matrix organisations.
✨Showcase Collaboration Skills
Highlight your experience in collaborating across different business units. Think of specific instances where your teamwork led to successful outcomes, and be prepared to discuss how you would lead a cross-business account team at Roke.
✨Understand the MoD Landscape
Familiarise yourself with the DSTL organisation and its network within the MoD. Being able to speak knowledgeably about the broader MoD Research and Development activities will set you apart as a candidate who is genuinely interested in the role.