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- Tasks: Support and manage IT infrastructure, ensuring secure and efficient operations.
- Company: Roke is a leading tech consultancy solving complex challenges for high-profile clients.
- Benefits: Enjoy flexible benefits, competitive salary, and a vibrant community of tech enthusiasts.
- Why this job: Join a creative, inclusive environment where you can grow your skills and make an impact.
- Qualifications: Experience with Windows Servers, networking, and cloud services is essential.
- Other info: This is a fixed-term contract until December 2025, requiring SC clearance.
The predicted salary is between 36000 - 60000 £ per year.
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Roke is a world-class technology and engineering consultancy. Roke delivers advanced research, development services and products to high profile customers who come to Roke with varied and challenging problems to solve.
As our company grows, the corporate IT department is expanding. Our IT department supports the vital work, completed by over 1300 end users, delivered across our National Security, Defence and Intelligence business units. The unique nature of our business creates complex and often time-critical demands on Roke’s central services. Rising to meet complex challenges to build reliable, effective and enduring IT platforms is at the heart of our IT department’s strategy. we empower our Systems Engineers to challenge; improve and change how we operate. They are involved in the specification, design, development, implementation and operations of IT across the enterprise.
Roke has a broad and sophisticated IT estate that requires our Systems Engineers to apply, hone and gain experience in diverse fields – from ‘conventional’ on-premises systems to cloud computing and ‘air gapped’ systems supplying diverse services to our customer base.
This is a FTC until the end of December 2025.
Job Purpose & Key Responsibilities
- Provision new and support existing physical and virtual server infrastructure as required, ensuring the principles of secure-by-design and automate-by-default are adhered-to for patching and updates
- Provision new and support existing network infrastructure as required
- Participate in and own tasks for current infrastructure projects as required
- Responsible for ongoing support of SCCM server including OSD/Task Sequence, patching of servers and workstations and software packaging
- Participate in current project to migrate laptop estate to Intune and actively contribute to the design, development and support of this environment
- Accountable for maintaining configuration documentation, participating in change management processes and supporting end user engineering tasks.
- Conduct data analysis and liaise with colleagues and stakeholders to design and implement solutions that mitigate security vulnerabilities, improve compliance efficiency and minimise working hours downtime.
- Support and mentor colleagues in the use of relevant technology packages and industry standard procedures.
- Conduct 3rd line support and troubleshooting as required
- Take initiative and look to implement improvements to existing practices where required
Required skills & Experience
- Experience of building, configuring and managing Windows Servers
- Sound understanding of TCP/IP networking and firewalls in a corporate environment and experience of managed switch administration, particularly HPE Aruba CX-OS
- Experience of Virtual server infrastructure such as VMware and Vsphere ideally in a hyperconverged environment
- Familiarity with Linux operating systems
- Understanding of methods of packaging applications and MSI/MSIX technology, including transforms
- Operating System Deployment (OSD), including tools such as SCCM plus experience of OS migrations (Windows 10 to Windows 11)
- SCCM, MECM and /InTune administration
- Microsoft Active Directory administration including Azure Active Directory & Group Policy Object (GPO) administration
- Experience of cloud infrastructure in services such as Azure or AWS would be advantageous
- Strong awareness of cyber security principles
- Experience of monitoring tools such as SolarWinds, Manage Engine or similar, as well as monitoring protocols such as SNMP
- Excellent written and verbal communication skills with a genuine enthusiasm towards IT service management
- Self-motivated with a can do attitude and comfortable working with ambiguity
- Always fully comply with Roke’s policies and procedures
Why should you join us
We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection & Life, Leisure and Entertainment.
Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies & techniques, which interest them.
We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and support a diverse work-force and those with additional needs.
Security
Due to the nature of this position, we require you to be eligible to achieve SC clearance. As a result, you should be a British Citizen and have resided in the UK for the last 5 years.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
IT Services and IT Consulting
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IT Infrastructure Engineer - FTC employer: Roke
Contact Detail:
Roke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer - FTC
✨Tip Number 1
Familiarise yourself with Roke's core values and recent projects. Understanding their approach to technology and engineering consultancy will help you align your skills and experiences with their needs during discussions.
✨Tip Number 2
Network with current or former employees of Roke on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific technologies mentioned in the job description, such as SCCM, Azure, and VMware. Being able to demonstrate your hands-on experience with these tools will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past challenges you've faced in IT infrastructure roles. Roke values innovation and improvement, so highlighting your proactive approach will resonate well with them.
We think you need these skills to ace IT Infrastructure Engineer - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description for the IT Infrastructure Engineer role. Focus on your experience with Windows Servers, TCP/IP networking, and any cloud infrastructure knowledge you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Roke. Mention specific projects or experiences that demonstrate your ability to meet the complex challenges outlined in the job description.
Highlight Technical Skills: In your application, emphasise your technical skills such as SCCM, Azure, and VMware. Provide examples of how you've used these technologies in past roles to solve problems or improve processes.
Showcase Soft Skills: Don't forget to mention your soft skills, like communication and teamwork. Roke values collaboration, so provide examples of how you've worked effectively with colleagues or mentored others in your previous positions.
How to prepare for a job interview at Roke
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows Servers, TCP/IP networking, and virtual server infrastructure during the interview. Be prepared to discuss specific projects where you've applied these skills, as Roke values hands-on experience.
✨Demonstrate Problem-Solving Abilities
Roke is looking for candidates who can tackle complex challenges. Prepare examples of how you've identified issues in IT infrastructure and implemented effective solutions, especially in high-pressure situations.
✨Familiarise Yourself with Cyber Security Principles
Given the nature of the role, it's crucial to have a strong understanding of cyber security. Brush up on relevant principles and be ready to discuss how you've applied them in previous roles or projects.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts, as you'll need to liaise with various stakeholders.
